Online VoIP Training in Brazil

This course is structured into two complementary sections: theoretical and practical. The first section, lasting one day, provides an introduction that covers the motivation, philosophy, fundamentals, and operational principles of the SIP protocol, as well as its application in implementing telecom services, with a focus on IP telephony and VoIP. The second section spans two days and allows participants to explore practical aspects of service operation through hands-on laboratory exercises. This part offers a detailed insight into the configuration of SIP telephony architecture components, SIP signaling at both the message sequence chart and internal message structure levels, and helps in understanding typical issues and troubleshooting, including security and telecom fraud concerns. Trainers will share their experience in launching, operating, and managing SIP telephony, covering virtualization and cloud-based solutions. The practical segment utilizes both SIP hardphones and softphones, along with IP telephony servers (Asterisk and Freeswitch). Participants can leverage the trainers' extensive technical and business experience in IP telephony by submitting their own problems and questions. These will be incorporated into the agenda during the wrap-up session to supplement the training and address the urgent needs of clients. The training is designed for participants with foundational knowledge and experience in telecom services, specifically in VoIP and IP networking.

VoIP (Voice over Internet Protocol) is a technology that enables users to make voice calls over an Internet connection instead of through a traditional telephone line.

In this instructor-led, live training, participants will learn how to set up a VoIP system using Cisco CallManager Express.

By the end of this training, participants will be able to:

• Understand fundamental VoIP concepts
• Learn how to use VoIP equipment
• Configure CISCO routers for VoIP
• Implement VoIP and CallManager Express into their network
• Configure CME features for SIP, SCCP, and soft phones
• Work with advanced configuration settings and features of CME

Audience

• Managers
• System administrators
• Software and support system developers
• Technicians
• Network engineers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice