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Course Outline

Introduction to the EU AI Act

  • Purpose and scope of the regulation.
  • Key definitions relevant to end users.
  • High-level obligations for organizations and individuals.

Understanding Article 4: Prohibited AI Practices

  • What Article 4 prohibits and the rationale behind it.
  • Concrete examples of prohibited practices in workplace tools.
  • How to spot potential violations in everyday use.

Your Role and Responsibilities

  • Expected behaviors when using AI systems.
  • How individual actions affect organizational compliance.
  • Privacy and data-handling basics for end users.

Safe Use of AI Tools

  • Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools.
  • Limitations of AI: when to seek human intervention.
  • Avoiding and reporting biased or harmful outputs.

Incident Reporting and Escalation

  • What constitutes an incident or suspected prohibited practice.
  • Step-by-step incident reporting workflow.
  • Templates and evidence you should collect.

Record-Keeping and Simple Evidence Collection

  • What minimal records end users should keep.
  • How to complete basic logs and checklists.
  • Handing records to auditors and compliance teams.

Practical Scenarios and Exercises

  • Interactive scenario: identifying a prohibited practice in a mock system.
  • Exercise: filing an incident report and assembling supporting evidence.
  • Group discussion: best responses to ambiguous AI outputs.

Assessments and Certification

  • Short knowledge check to confirm understanding.
  • Practical task: complete a sample incident report.
  • Certificate of completion for attendees who meet the pass criteria.

Summary and Next Steps

Requirements

  • An understanding of basic workplace technology.
  • Familiarity with your organization’s IT and data use policies.
  • Willingness to participate in scenario-based exercises.

Audience

  • End users who interact with AI systems.
  • Operational staff responsible for following AI use procedures.
  • Non-technical stakeholders who need to recognize prohibited AI practices.
 7 Hours

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