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 Duration 7 hours

Course Outline

Introduction to the EU AI Act

  • Purpose and scope of the regulation
  • Key definitions relevant to end users
  • High-level obligations for organizations and individuals

Understanding Article 4: Prohibited AI Practices

  • What Article 4 prohibits and the rationale behind it
  • Concrete examples of prohibited practices in workplace tools
  • How to identify potential violations in everyday usage

Your Role and Responsibilities

  • Expected behaviors when using AI systems
  • How individual actions impact organizational compliance
  • Basics of privacy and data handling for end users

Safe Use of AI Tools

  • Practical guidance for interacting with chatbots, recommendation systems, and automated decision tools
  • AI limitations: knowing when to seek human intervention
  • Avoiding and reporting biased or harmful outputs

Incident Reporting and Escalation

  • Defining incidents and suspected prohibited practices
  • Step-by-step incident reporting workflow
  • Templates and evidence that should be collected

Record-Keeping and Simple Evidence Collection

  • Minimal records end users should maintain
  • How to complete basic logs and checklists
  • Transferring records to auditors and compliance teams

Practical Scenarios and Exercises

  • Interactive scenario: identifying a prohibited practice in a mock system
  • Exercise: filing an incident report and assembling supporting evidence
  • Group discussion: best responses to ambiguous AI outputs

Assessments and Certification

  • Short knowledge check to confirm understanding
  • Practical task: completing a sample incident report
  • Certificate of completion for attendees who meet the pass criteria

Summary and Next Steps

Requirements

  • Basic understanding of workplace technology
  • Familiarity with your organization’s IT and data usage policies
  • Willingness to engage in scenario-based exercises

Audience

  • End users who interact with AI systems
  • Operational staff responsible for following AI usage procedures
  • Non-technical stakeholders who need to recognize prohibited AI practices

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