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 Duration 21 hours

Course Outline

Module 1: Introduction and Fundamentals

  • Overview of Microsoft Intune and Endpoint Manager
  • Integration with Configuration Manager (co-management, cloud attach)
  • Advantages of modern endpoint management strategies
  • Core concepts: devices, applications, data, and users
  • Intune architecture, role assignments, and licensing models

Module 2: Identity and Access

  • Microsoft Entra ID (formerly Azure AD): fundamental concepts
  • Synchronizing from on-premises AD to Entra ID (Azure AD Connect)
  • Device join mechanisms: Azure AD Join and Hybrid AD Join
  • Managing roles, groups, and permissions within Intune
  • Implementing Conditional Access and its synergy with Intune

Module 3: Device Enrollment

  • Enrollment methods for Windows, iOS, Android, and macOS
  • Windows Autopilot: core concepts, profiles, and workflows
  • Automated enrollment via Apple DEP and Android Zero-touch
  • Distinguishing between BYOD (personal) and corporate device management
  • Comparing MDM (Mobile Device Management) and MAM (Mobile Application Management)

Module 4: Configuration and Compliance Policies

  • Defining device compliance policies
  • Creating configuration policies (Configuration Profiles)
  • Applying device restrictions and security controls
  • Establishing App Protection Policies
  • Enforcing Conditional Access policies based on compliance status

Module 5: Application Management

  • Categorizing applications in Intune: Line of Business (LOB), Win32, Microsoft Store, and web apps
  • Managing application deployment, installation, removal, and updates
  • Safeguarding application data
  • Differentiating application policies from corporate data management
  • Handling license and assignment management

Module 6: Updates and Patches

  • Integrating Windows Update for Business with Intune
  • Configuring feature and quality update policies
  • Implementing deployment ring models
  • Monitoring update status and compliance
  • Designing update strategies for corporate environments

Module 7: Security and Protection

  • Leveraging Microsoft Defender for Endpoint with Intune integration
  • Applying Microsoft security baselines and templates
  • Enhancing threat protection (antimalware, firewall, etc.)
  • Implementing device encryption (BitLocker) and encryption policies
  • Managing certificates and secure VPN/Wi-Fi profiles

Module 8: Monitoring, Reporting, and Troubleshooting

  • Utilizing dashboards and standard reports
  • Analyzing logs and diagnostics (e.g., enrollment errors, policy management)
  • Using Intune support and troubleshooting tools
  • Navigating administration portals (device portal, company portal)
  • Configuring alerts and notifications

Module 9: Advanced Scenarios and Integrations

  • Implementing co-management with Configuration Manager
  • Managing existing devices without traditional enrollment (Autopilot for existing devices)
  • Integrating with other Microsoft services (Defender, Azure, Copilot, etc.)
  • Automating tasks with PowerShell and Graph API
  • Developing governance strategies and enterprise-scale structures
  • Adopting best practices for design and implementation

Summary and Next Steps

Requirements

  • Working knowledge of Microsoft 365 and Azure environments
  • Practical experience with Windows or mobile device management
  • Understanding of organizational IT security principles

Target Audience

  • System administrators
  • Endpoint management specialists
  • IT professionals responsible for enterprise device and security policy management

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