Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction
- Overview of OpsGenie features and architecture
Understanding DevOps Pipelines
- How OpsGenie fits into a DevOps ecosystem
Getting Started
- Setting up a profile
- Navigating the user interface
Managing Users and Roles
- Inviting users
- Role types and permissions
- Creating and managing teams
Managing On-call Schedules
- Configuring on-call schedules
- Establishing escalation policies
- Adding rotations and participants
Managing Alerts and Notifications
- Navigating the alerts list
- Searching queries for alerts
- Creating alert flows and fields
- Managing the alert lifecycle
- Creating alert policies
- Encrypting alert data
Integrating OpsGenie with Other IT Tools
- Utilizing OpsGenie's integration framework
- OpsGenie integration with other Atlassian products
- OpsGenie API integration
- OpsGenie integration with external tools (e.g., Alert Logic, Amazon CloudTrail, Microsoft Azure, etc.)
- Using OpsGenie heartbeats for system monitoring
Incident Management and Reporting
- Managing incidents
- Investigating incidents
- Collaborating during incidents
- Accessing OpsGenie global and team reports
Troubleshooting
Summary and Next Steps
Requirements
- Experience with system administration
Audience
- DevOps engineers
14 Hours
