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Course Outline

Introduction to ProWatch

  • Overview of the system and its architecture.
  • Software and hardware components.
  • Licensing models and editions.

Installation and Setup

  • Installing ProWatch server and client applications.
  • Configuring and initializing the database.
  • Establishing network and hardware connectivity.

User and Access Management

  • Creating and managing user accounts.
  • Configuring access permissions and schedules.
  • Managing badges and credentials.

Hardware and Door Configuration

  • Adding and configuring controllers and readers.
  • Setting up alarm points and outputs.
  • Implementing advanced door logic.

Monitoring and Incident Response

  • Utilizing live monitoring dashboards.
  • Handling and acknowledging alarms.
  • Generating incident reports and escalation procedures.

Integration Capabilities

  • Integrating with CCTV and video management systems.
  • Connecting with intrusion detection systems.
  • Enabling third-party application integration.

Maintenance and Troubleshooting

  • Performing database maintenance and backups.
  • Optimizing system performance.
  • Addressing common issues and resolutions.

Summary and Next Steps

Requirements

  • A foundational understanding of enterprise security systems.
  • Prior experience with access control or building management systems.
  • Basic knowledge of networking concepts.

Audience

  • Security and access control administrators.
  • IT and network professionals supporting security infrastructure.
  • Corporate security consultants.
 14 Hours

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