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Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Defining UAT and its importance

  • The role of UAT in the SDLC

  • Distinguishing UAT from other testing phases

  • Quiz

  • Practical exercises

2. UAT Components

  • Test environments (overview, common issues, and checklists)

  • Test data (categories and setup)

  • Test scenarios (types and organization)

  • Defects (definition, reporting, and prioritization)

  • Quiz

3. UAT Planning

Learning Objectives:

  • Understanding the steps involved in UAT preparation

Content:

  • Establishing the UAT scope and testing goals

  • Identifying key stakeholders and roles

  • Setting up the test environment and data

  • Defining entry and exit criteria

  • Practical exercise

  • Quiz

  • Q&A

4. UAT Execution

Learning Objectives:

  • Understanding the testing workflow

  • Collaborating with development teams

Content:

  • The test execution process

  • Documenting test results and defects

  • Communication and teamwork

  • Managing testing cycles

  • Quiz

  • Q&A

5. UAT Completion and Reporting

Learning Objectives:

  • Defining success criteria

  • Compiling the final report

Content:

  • Completion benchmarks

  • Generating reports and summaries

  • The sign-off and handover procedure

  • Quiz

  • Q&A

6. Tools and Templates

Learning Objectives:

  • Becoming proficient with UAT tools

  • Utilizing templates effectively

Content:

  • Overview of standard tools (Jira for testing, Excel templates, TestRail, HP ALM)

  • Samples of templates for test cases, defects, and reports

  • Practical exercise: running a UAT cycle using the introduced tools

  • Quiz

  • Q&A

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous requirements

  • Ensuring comprehensive test coverage

Content:

  • Typical challenges (communication, test environment issues)

  • Recommended best practices

  • Avoiding common UAT errors

  • Quiz

  • Q&A

8. Review and Final Discussion

Learning Objectives:

  • Recap of course material and reinforcement of key concepts

Content:

  • Conclusion and summary

  • Final assessment

  • Q&A

Requirements

A laptop equipped with internet access

Participants will find it beneficial to have a foundational understanding of the business processes, applications, or systems they interact with.

No knowledge of programming, software development, or advanced technical concepts is required.

Audience: Business application users, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams working in close collaboration with the business.

 14 Hours

Number of participants


Price per participant

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