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Course Outline
Introduction to Windows Admin Center
- An overview of the Windows Admin Center platform and its underlying architecture.
- Techniques for connecting to and managing Windows workstations.
- Exploring the roles and capabilities specific to workstation management.
PowerShell Essentials for Technicians
- Navigating the PowerShell interface, syntax, and execution policies.
- Leveraging Cmdlets and pipelines for basic workstation management tasks.
- Developing and executing simple PowerShell scripts.
Remote Management and Automation Strategies
- Managing remote workstations using PowerShell Remoting.
- Executing remote commands directly through Windows Admin Center.
- Handling sessions, credentials, and key security considerations.
Utilizing WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Querying system information from remote computers.
- Automating system configurations and updates via WMI/CIM.
Intune and Autopilot Integration (User Perspective)
- An overview of Intune and Autopilot for workstation deployment and policy enforcement.
- Monitoring and verifying device compliance and configurations.
- Troubleshooting and reporting from an end-user level.
Hands-On Lab: Remote Administration Scenarios
- Deploying PowerShell scripts to collect system information remotely.
- Automating updates, system restarts, and diagnostic processes.
- Testing network connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security Protocols
- Securing connections and managing user permissions.
- Identifying common pitfalls and applying effective troubleshooting tips.
- Optimizing performance for remote management operations.
Summary and Future Pathways
Requirements
- A solid understanding of Windows operating systems and workstation environments.
- Practical experience in daily computer support or IT operations.
- Basic familiarity with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service operators.
- Technical professionals responsible for workstation management.
7 Hours
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
