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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Identifying core customer needs
  • Analyzing the market and competitors
  • Determining the market size relative to the specific customer problem or need
  • Segmenting users and defining personas
  • Establishing product vision, purpose, and strategic direction
  • Prioritizing features based on value and effort
  • Mapping value and defining desired outcomes

2. Building the Product

  • User-centered design principles (UX/UI)
  • Incremental and iterative development using cross-functional teams (Scrum)
  • Managing the backlog and crafting user stories
  • Early validation techniques such as MVPs and experiments
  • Setting key product metrics
  • Hands-on Design Thinking workshop
  • Prompt engineering for leaders (applying AI to product development)
  • Data-driven design approaches
  • Creating service design blueprints (service mapping)
  • Expert-led session on backlog management and prioritization

3. Launching the Product to Customers

  • Managing releases and product roadmaps
  • Developing go-to-market strategies
  • Facilitating onboarding and assessing post-launch experience
  • Collecting feedback in the production environment
  • Collaborating with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Maximizing Value

  • Tracking product metrics (NPS, DAU, retention, etc.)
  • Defining monetization and pricing models
  • Analyzing conversion funnels
  • Evaluating customer value (LTV, CAC, ROI)
  • Implementing data-driven iteration cycles
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Analyzing Product P&L
  • Building the business case

Wrap-up and Future Steps

Requirements

  • A solid grasp of banking operations
  • Practical experience in digital product development
  • Basic familiarity with AI concepts

Target Audience

  • Product managers operating within the banking sector
  • Leaders driving digital transformation initiatives
  • Banking professionals engaged in AI-driven product design

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