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Course Outline

Day 1: Foundations and Reliable Use of GenAI

AI and GenAI essentials: what it is, how it works, where it adds value, and where it fails

Practical prompting: reusable prompt structures, clear inputs, constraints, and output formats

Iteration techniques: refining results through feedback loops and structured instructions

Output quality and verification: checklists, cross-checking, assumptions, traceability, acceptance criteria

Standardizing deliverables: templates for technical notes, summaries, reports, and action items

Documentation and requirements: drafting, rewriting, structuring, summarizing, and change/requirement writing

Responsible use and data security: confidentiality, IP protection, governance principles, and safe-use rules

Hands-on practice with realistic, anonymized scenarios


Day 2: Applied Use Cases, Productivity, and Workflow Integration

Analysis and reporting: converting raw inputs into structured insights and executive-ready summaries

Problem solving and troubleshooting: AI-supported root cause analysis and action planning

Cross-functional communication: decision clarity, handovers, meeting minutes, and stakeholder alignment

AI as a copilot for code and automation: safe generation and review of snippets, pseudocode, and test logic

Knowledge work acceleration: building reusable procedures, internal standards, and knowledge-base content

Workflow integration: repeatable end-to-end processes from request to deliverable, with validation steps

Prompt libraries and checklists: role-based collections to improve consistency and adoption

Capstone practice and 30-day adoption plan: one practical case per participant turned into a repeatable workflow, with quick wins and simple measurement
 

Requirements

This training is tailored for professionals in engineering, technical, and operational roles who manage documentation, structured processes, data-driven decisions, and cross-team collaboration. It is ideal for specialists and team leads seeking to boost productivity and output quality using Generative AI in their daily tasks, without the need for advanced programming or data science expertise. The course is also beneficial for operational or business support roles that frequently engage with technical information and require clearer, faster, and more consistent deliverables.

 14 Hours

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Price per participant

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