Course Outline
Beginner Level – Foundations of AI and ChatGPT Onboarding
Introduction to Artificial Intelligence
- Defining Artificial Intelligence (AI) and its significance
- Core concepts: machine learning, deep learning, and natural language processing
- Observing AI implementations in business operations and daily life
Large Language Models (LLMs) and the ChatGPT Ecosystem
- Demystifying the internal workings of LLMs
- Overview of ChatGPT’s primary capabilities and features
- Comparing different ChatGPT versions and their distinct advantages
Initiating Your ChatGPT Journey
- Gaining access to ChatGPT and familiarizing yourself with the user interface
- Comprehending the dynamics of prompts, responses, and model context
- Constructing initial prompts: exploring basic applications and understanding limitations
Practical Uses for Daily Operations
- Leveraging ChatGPT for drafting, summarizing content, and ideation
- Generating professional templates, emails, and reports using AI assistance
- Utilizing ChatGPT to support scheduling and communication tasks
Ethical Usage and Best Practices
- Navigating issues of bias, data privacy, and ethical AI deployment
- Establishing realistic expectations for accuracy and verifying outputs
- Practical session: exercises in AI-assisted decision-making
Intermediate Level – Enhancing Efficiency with ChatGPT
Advanced Prompt Engineering and Optimization
- Structuring prompts to achieve consistent and predictable results
- Strategically using examples, role assignments, and constraints
- Refining and iterating ChatGPT responses for improved quality
Integrating ChatGPT into Productivity Suites
- Linking ChatGPT with Google Workspace (Docs, Sheets, Gmail)
- Incorporating ChatGPT into Microsoft 365 (Word, Excel, Teams)
- Automating document creation, meeting note-taking, and task management
Application in Agile and Technical Processes
- Creating and refining user stories and acceptance criteria
- Drafting sprint documentation and facilitating retrospectives
- Assisting with backlog refinement and effort estimation
Collaborative AI Workflows
- Implementing team-based prompting strategies and feedback loops
- Developing a shared repository of AI knowledge and best practices
- Group exercise: simulating real-world tasks with AI assistance
Hands-On Scenarios and Use Cases
- Employing ChatGPT as a virtual meeting assistant
- Using ChatGPT as a personal writing coach
- Partnering with ChatGPT for brainstorming process improvements
Advanced Level – Customization, System Integration, and Governance
AI in Development and Data Initiatives
- Generating and refactoring code with AI support
- Utilizing ChatGPT for API documentation and test script creation
- Leveraging ChatGPT for SQL query generation and data analysis support
Tailoring and Extending ChatGPT Capabilities
- Building Custom GPTs for specific organizational needs
- Leveraging plugins and integrations to expand functionality
- Exploring the OpenAI API for complex automation and workflow design
Security, Ethics, and Governance Frameworks
- Formulating corporate policies for responsible AI usage
- Ensuring data security and implementing responsible AI practices
- Maintaining compliance with privacy laws and regulatory standards
Architecting AI-Driven Solutions
- Designing AI-enhanced productivity dashboards
- Connecting ChatGPT to enterprise business systems via APIs
- Automation strategies: report generation, data validation, and analytical insights
Capstone Project: Implementing AI Solutions
- Identifying a specific organizational challenge
- Designing and executing an AI-based solution leveraging ChatGPT
- Presenting findings and incorporating peer feedback
Conclusion and Future Directions
Requirements
- Basic proficiency in general computer operations
- Prior experience with text-based applications or office suites
- Comfort with utilizing online collaboration platforms
Target Audience
- Administrative support professionals
- Technical teams and engineers
- Project managers and software developers
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
