Course Outline
Foundations, Social Engineering, and the Work Environment
Module 1: Cybersecurity Essentials for Staff
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Introduction to threats: Understanding cybersecurity and the critical role of every employee.
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Digital hygiene and password management: Creating robust passwords, utilizing password managers, and adhering to the “unique password per service” principle.
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Clear desk and clear screen policies: Implementing physical information security within the office.
Module 2: Phishing and Social Engineering – Spotting Threats
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The psychology of attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (such as in CEO Fraud or BEC scenarios).
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Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments through exercises based on real-world examples.
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Additional attack vectors: Covering vishing (voice phishing) and smishing (SMS phishing).
Module 3: Secure Remote and Mobile Work
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Network security: Understanding the risks of public Wi-Fi (e.g., in cafes or transit) and proper VPN usage.
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Device protection: Implementing disk encryption, screen locks, and avoiding unknown USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Law, and Incident Response
Module 4: Cybersecurity within Microsoft 365
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Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data sharing: Managing file and folder permissions in OneDrive and SharePoint to avoid excessive “anyone with the link” access.
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Communication and collaboration: Safely using Microsoft Teams, including managing external guests and controlling shared files.
Module 5: Personal Data Protection and GDPR in Action
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Information classification: Distinguishing between public, confidential, sensitive, and personal data.
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GDPR in daily work: Identifying common errors that lead to data breaches, such as sending emails to incorrect recipients or failing to use BCC.
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Data sharing and disposal: Following rules for securely transferring information to third parties and permanently deleting documents.
Module 6: Handling Security Incidents
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Incident identification: Recognizing breaches, such as lost devices, ransomware locks, or accidental clicks on phishing links.
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Reporting procedures: Knowing who to notify and the required timeframes, involving the IT Helpdesk, Security Officer, and Data Protection Officer.
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Key response principles: Disconnecting devices from the network, remaining calm, and avoiding DIY “fixes” or destruction of evidence.
Requirements
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Familiarity with basic computer operations and web browsing.
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Routine engagement with standard office tools, including email, messaging applications, and document management systems.
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No specialized IT background is necessary; all technical concepts are presented through the lens of business impact and daily workflows.
Target Audience
- Office staff, administrative personnel, and mid-level management across all departments.
- Especially recommended for hybrid or fully remote employees.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
