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 Duration 14 hours

Course Outline

Foundations, Social Engineering, and the Work Environment

Essential Cybersecurity for Employees

  • Understanding threats: Defining cybersecurity and explaining why every employee plays a critical role.

  • Digital hygiene and credential management: Developing strong passwords, utilizing password managers, and adhering to the "unique password per service" principle.

  • Clear desk and screen policies: Ensuring physical information security within office spaces.

Phishing and Social Engineering – Recognizing Threats

  • The psychology behind attacks: Understanding social engineering and why cybercriminals exploit urgency, fear, or authority (e.g., CEO Fraud, BEC).

  • Anatomy of phishing: Analyzing message headers, obscured links, and malicious attachments using authentic examples in practical exercises.

  • Alternative attack vectors: Vishing (voice phishing) and Smishing (SMS phishing).

Secure Remote and Mobile Operations

  • Network security: Explaining the risks of public Wi-Fi (in cafes, trains) and demonstrating proper VPN usage.

  • Device security: Implementing disk encryption, screen locks, and avoiding unverified USB drives.

  • Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and maintaining data separation.


Tools, Regulations, and Incident Response

Cybersecurity within the Microsoft 365 Ecosystem

  • Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.

  • Secure data exchange: Managing file and folder permissions in OneDrive and SharePoint, avoiding unrestricted "anyone with the link" access.

  • Collaborative security: Safely using Microsoft Teams, including managing external guest invitations and controlling shared files.

Personal Data Protection and Practical GDPR

  • Data classification: Distinguishing between public, confidential, sensitive, and personal data.

  • GDPR in daily workflows: Identifying common errors that lead to data breaches, such as sending emails to incorrect recipients or failing to use BCC.

  • Data handling and disposal: Rules for securely transferring information to third parties and permanently deleting documents.

Handling Security Incidents

  • Identifying incidents: Defining breaches, such as lost devices, ransomware infections, or clicking phishing links.

  • Reporting protocols: Determining whom to notify and the required timeframe, involving the IT Helpdesk, Security Plenipotentiary, and Data Protection Officer.

  • Response guidelines: Isolating devices from the network, maintaining composure, and strictly prohibiting unauthorized "fixes" or the deletion of evidence.

Requirements

  • Foundational proficiency with computers and web browsers.

  • Regular engagement with standard office tools (email, messaging applications, and document processing).

  • No specialized IT expertise is necessary; all technical concepts are framed in terms of business value and everyday workflows.

Target Audience

  • Office staff, administrative personnel, and middle management across all departments.
  • Especially recommended for hybrid or fully remote employees.
  • Regular users of the Microsoft 365 ecosystem.

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