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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Overview of the Microsoft Dynamics 365 BC ERP system
  • Core modules and functional capabilities
  • Fundamental navigation and user interface exploration

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • WMS concepts applied within the ERP context
  • Setting up warehouse structures, zones, bins, and units of measure
  • Inbound and outbound processes: receiving, storage, and shipping
  • Inventory operations: cycle counting and internal movements

🔹 Module 3 – Integration with Warehouse Insight

  • Overview of Warehouse Insight and its connectivity with BC
  • Configuration and operation using mobile devices and barcode scanners
  • Practical execution of operations via handheld devices (Datalogic, Zebra, Honeywell)
  • Supported operations: receiving, picking, put-away, packing, and shipping
  • Ensuring a consistent interface across diverse warehouse configurations

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creating and managing LPs for pallets, boxes, and containers
  • Label printing and archiving report generation
  • Mixed item tracking using unique LPNs
  • Minimizing manual scans while enhancing reading accuracy

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes into the WMS
  • Monitoring calibration schedules and equipment status
  • Documenting inspections and non-conformities within the ERP
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process in Business Central
  • Automating approval workflows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools to track test and equipment statuses

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended practices for warehouse and LPN setup
  • Defining user roles and access controls
  • Addressing version compatibility and upgrade considerations (e.g., upgrade to v23)
  • Common troubleshooting techniques and issue resolution
  • Integrations with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Hands-on experience with ERP or WMS systems
  • A solid grasp of inventory and warehouse operational flows
  • Familiarity with Microsoft ecosystem tools (such as Power Platform and Power BI)

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance personnel

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