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Duration 7 hours
Course Outline
Foundations of Digital Intelligence
- Defining digital intelligence within the public sector.
- Key elements: tools, literacy, data, and ethics.
- Digital capability frameworks and maturity models.
Public Sector Use Cases
- Illustrations of digital intelligence in policymaking and service provision.
- Case studies from health, transportation, education, and finance.
- Key success factors and common challenges.
Tools for Data Access and Visualization
- Utilizing dashboards to explore and present data.
- Navigating government open data portals.
- Common data visualization platforms: Power BI, Tableau, Excel.
From Data to Insight
- Converting raw data into strategic decisions.
- Indicators, KPIs, and performance reporting.
- Identifying bias, gaps, and uncertainty in data.
Communicating with Digital Intelligence
- Storytelling with evidence and data.
- Supporting senior decision-makers and stakeholders.
- Ethical use of visualizations and digital narratives.
Planning for Digital Maturity
- Assessing current digital capabilities.
- Establishing goals for data literacy and tool adoption.
- Strategies for internal collaboration and upskilling.
Summary and Next Steps
Requirements
- General knowledge of public sector information systems
- Foundational understanding of digital tools and data management
- Professional experience in roles involving program or policy analysis, reporting, or service delivery
Target Audience
- Policy and program analysts
- Digital transformation teams
- Public sector professionals utilizing data to inform strategic decisions
Testimonials (3)
Learning that the QGIS and a tool that can used by other different professionals such land survey
Bame Duncan Koko - Bentel Technologies (Pty) Ltd
Course - QGIS for Geographic Information System
How to use open satellites data for real applications
Tshering Dorji - Druk Holding and Investments
Course - Advanced Geographic Information Systems (GIS)
Hands-on examples allowed us to get an actual feel for how the program works. Good explanations and integration of theoretical concepts and how they relate to practical applications.
