Course Outline
Introduction
• The state of digital banking in Bulgaria and the region.
Where Value Is Created
• Digital channels and mobile banking.
• Digital lending: from branch visits to minutes online.
• SME banking.
Fintech and Banks
• Competition and partnership.
• What banks can learn from fintechs – and vice versa.
Agile as a Driver of Transformation
• Findings from the trainer's master's research.
• From projects to products.
Organisation, People and Culture
• Why technology is not enough.
• Leadership and middle management.
Case Studies
• Transformations that worked and those that failed.
• Lessons learned.
Summary and Next Steps
Requirements
Prerequisites
• No prior knowledge of Agile or digital product management is required.
• General familiarity with financial services is helpful.
Audience
• Managers and specialists in banks, insurers, and payment institutions.
• Teams in fintech companies.
• Consultants working with the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.