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Course Outline
Introduction
- What is eCommerce fraud?
History of eCommerce Fraud
- Examining eCommerce fraud cases from past decades.
- Examining eCommerce fraud cases prevalent today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- eCommerce fraud statistics and case studies
Developing an Anti-Fraud Strategy
Assessing Your Organization's Current State
Addressing Key Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Your Team and Securing Support for New Measures
Evaluating Outcomes
Adapting to Evolving Needs
Summary and Conclusion
Requirements
- Basic understanding of eCommerce and online payments
Audience
- Managers responsible for implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
