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Duration 28 hours
Course Outline
The AI Forward Deployed Engineer
- Distinguishing the role from ML engineers and solutions engineers
- Focusing on outcomes rather than delivery milestones
- Collaborating with product, research, and security teams
Discovery in Complex Enterprises
- Observing workflows from start to finish
- Mapping systems, data flows, and handoff points
- Identifying the primary constraint hindering value creation
Problem Scoping and Prioritization
- Qualifying use cases for technical feasibility
- Scoring candidate workflows against implementation effort
- Selecting the initial workflow for proof of concept
Value Framing and Acceptance Criteria
- Establishing baseline metrics before development
- Articulating business cases for finance stakeholders
- Defining acceptance criteria in consultation with end-users
Model Selection: Frontier and Open-Weight Options
- Comparing GPT-6, Claude 5.5, and open-source models
- Balancing context window, latency, and unit cost
- Determining when data governance mandates locally hosted models
Context Engineering and Prompt Design
- Structuring instructions to ensure reliable behaviour
- Assembling context from systems of record
- Implementing prompt caching and token minimization
Retrieval and Knowledge Grounding
- Chunking and indexing enterprise content
- Applying hybrid search, reranking, and citation strategies
- Evaluating retrieval performance independently of generation
Agents and Tool Utilization
- Designing tools and defining typed interfaces
- Developing with OpenAI and Claude agent SDKs
- Managing approvals, retries, and failure scenarios
MCP and Enterprise Integration
- Understanding the Model Context Protocol 2026-07-28 revision
- Building and securing MCP servers
- Aligning tool permissions with enterprise identity systems
Evaluation as the Delivery Standard
- Constructing golden datasets from real-world work
- Using automated scoring and LLM-based judging
- Setting release gates based on evaluation thresholds
Guardrails, Safety, and Human Oversight
- Implementing guardrails at prompt, tool, and policy levels
- Defining escalation paths and human review checkpoints
- Maintaining audit trails and adhering to data handling obligations
Deployment Architecture within the Client Estate
- Navigating identity, network, and data residency constraints
- Utilizing model gateways and multi-provider abstraction
- Applying infrastructure as code and structured release processes
Observability, Cost, and Token Economics
- Tracing agent executions and tool interactions
- Creating dashboards for quality monitoring and expenditure tracking
- Reducing costs while maintaining output quality
Adoption and Change Management
- Empowering the individuals performing the work
- Building champion networks and feedback mechanisms
- Measuring adoption speed and effectiveness
Transitioning from Engagement to Reusable Capability
- Packaging validated workflows
- Developing playbooks, blueprints, and accelerators
- Transferring ownership to internal teams
Requirements
- Proficiency in Python, including experience with APIs and virtual environments
- Familiarity with cloud platforms, containerization, and version control systems
- Prior experience invoking LLM APIs or developing prompt-based features
- Foundational knowledge of enterprise systems such as CRM, ERP, or ticketing platforms
Target Audience
- Forward deployed and applied AI engineers
- Software engineers transitioning into client-facing AI delivery
- Technical consultants and solutions architects overseeing AI implementations
- Platform engineers supporting production AI workloads