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Course Outline
Conceptual Overview
- The Value of Improvement
- Improvement and Management
- Improvement and Total Quality Control (TQC)
- Improvement and Suggestion Systems
- Improvement and Competitiveness
- Process-Oriented Management vs. Results-Oriented Management
East vs. West Comparison
- Improvement and Innovation
- Improvement and Measurement
Improvement through Total Quality Control
- Quality Control—Managing the Quality of Managers
- Quality Control Methods: Comparison between Japan and the West
- Adhering to the PDCA Cycle
- Grassroots Improvement
Practical Application
- Manager-Led Improvement
- Improvement Facilities
- Team-Led Improvement
- Individual-Led Improvement
Management Strategies
- Cross-Functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance
Methods for Problem-Solving
- Problems in Management
- Relationship between Improvement Activities and Labor
- Labor Relations: Are They Enemies or Allies?
- Commitment from Top Management
Transforming Corporate Culture
- Customers: The Ultimate Arbiters of Quality
- Supplier Relations: Transforming Corporate Culture – Challenges Facing the West
Case Studies
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
