KAIZEN Training Course

Concepts

• The Value of Kaizen
• Kaizen and Management
• Kaizen and Total Quality Control (TQC)
• Kaizen and Suggestion Systems
• Kaizen and Competition
• Process-Oriented vs. Result-Oriented Management

East-West Comparisons

• Kaizen and Innovation
• Kaizen and Measurement

Kaizen from the Perspective of Total Quality Control

• Quality Control: Managing the Quality of People
• Quality Control Methods: A Comparison Between Japan and the West
• Adhering to the PDCA Cycle
• Kaizen at the Grassroots Level

Practical Applications

• Management-Driven Kaizen
• Implementing Kaizen
• Team-Driven Kaizen
• Individual-Driven Kaizen

Management Strategies

• Cross-Functional Management
• Policy Deployment
• Quality Deployment
• Total Productive Maintenance

Problem-Solving Methodologies

• Challenges in Management
• Kaizen Activities and Labor-Management Relations
• Labor and Management: Adversaries or Allies?
• Commitments from Senior Management

Transforming Corporate Culture

• Customers: The Ultimate Arbiters of Quality
• Supplier Relations and Corporate Culture: Challenges Facing the West

Case Studies