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Course Outline
Introduction to Learning Management Systems
- Understanding what an LMS is and how it drives organizational learning.
- Comparing cloud-hosted, self-hosted, and SaaS LMS solutions.
- Exploring key features and integration capabilities with HR and operations systems.
- Exercise: evaluating an existing LMS or comparing popular platforms.
LMS Setup and Deployment
- Planning the LMS deployment: defining scope, users, and business objectives.
- Initial configuration: branding, language, navigation, and notification settings.
- Integrating the LMS with Single Sign-On (SSO), directories, and video conferencing tools.
- Hands-on lab: performing a fresh LMS instance setup and first-login walkthrough.
User and Role Management
- Adding users individually and via bulk import (CSV, API, directory sync).
- Creating roles: learner, instructor, manager, administrator, auditor.
- Organizing users into departments, teams, and region-based cohorts.
- Setting enrollment rules, access windows, and self-registration policies.
- Exercise: configuring a multi-role, multi-department user structure.
Course and Content Creation
- Structuring courses, lessons, topics, and learning paths.
- Uploading and embedding multimedia content: video, PDF, SCORM, and H5P.
- Building interactive elements: quizzes, assignments, forums, and surveys.
- Reusing content across courses and managing versioning.
- Hands-on lab: creating a complete course module from scratch.
Tracking and Reporting
- Monitoring enrollment status, completion rates, and time-on-task metrics.
- Building custom reports with filters for departments, roles, and time periods.
- Setting up automated report delivery and alerts for managers.
- Exporting data to spreadsheets and BI tools for deeper analysis.
- Exercise: designing a progress dashboard for store or operations managers.
LMS Administration Best Practices
- Content governance: review cycles, access expiration, and archival policies.
- Security and privacy: data protection, backup schedules, and audit trails.
- Scalability: handling growing content libraries and user bases.
- User engagement strategies: notifications, gamification, and feedback loops.
- Communication between administrators and instructors for continuous improvement.
Certification Preparation and Assessment Workflows
- Designing certification programs with prerequisites and sequential requirements.
- Creating graded assessments: pass thresholds, retakes, and proctoring considerations.
- Issuing digital certificates and badge-based credentialing.
- Mapping certification tracks to organizational compliance and career progression.
- Hands-on lab: configuring a full certification pathway and issuing a test certificate.
Practical Workshop: Running a Real Training Program in the LMS
- End-to-end setup of a department-specific training rollout.
- Testing learner experience, instructor tools, and manager views.
- Troubleshooting common content upload, enrollment, and reporting issues.
- Action planning: defining a roadmap for LMS adoption and content migration.
Requirements
- A foundational understanding of IT and web-based systems.
- Familiarity with digital content and online communication tools.
Audience
- Training coordinators and instructional designers.
- HR and Learning & Development administrators.
- IT staff supporting training platforms.
- Managers and team leads responsible for onboarding and upskilling programs.
21 Hours
