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Course Outline

Module 1: Microsoft Teams Introduction and Architecture

  • Essential Teams components and services
  • Teams architecture and system dependencies
  • Role-based access control and administration

Module 2: Managing Teams Collaboration Experiences

  • Setting up and managing Teams, channels, and chats
  • Tailoring meeting policies and user experiences
  • Managing apps, integrations, and lifecycles

Module 3: Teams Phone and Voice Solutions

  • Concepts and architecture of Teams Phone
  • Setting up calling plans and direct routing
  • Administering devices, dial plans, and emergency calling

Module 4: Governance, Security, and Compliance

  • Teams policies, governance strategies, and lifecycles
  • Applying security and compliance settings
  • Auditing, reporting, and compliance oversight

Module 5: Monitoring and Troubleshooting Teams

  • Tracking Teams service health and usage metrics
  • Resolving meeting, voice, and collaboration issues
  • Using reporting tools and analytics for performance tuning

Module 6: Advanced Configuration and Integration

  • Connecting Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployments
  • Automating Teams administration with PowerShell

Module 7: Exam Preparation and Certification Readiness

  • Breakdown of MS-721 exam objectives
  • Exam structure, format, and question styles
  • Practice questions and review sessions
  • Study resources, tips, and strategies for success

Wrap-up and Next Steps

Requirements

  • Knowledge of Microsoft 365 services and administrative tasks
  • Hands-on experience with core Microsoft Teams features
  • Basic understanding of networking and identity concepts

Intended Audience

  • Microsoft Teams administrators
  • Collaboration system engineers
  • IT professionals overseeing Microsoft 365 communications
 35 Hours

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (2)

i learned alot

Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation

The engagement and the practical examples we did as a group to get more understanding of the topic

ISABELLA - Sedibeng TVET College
Course - Microsoft Teams, Outlook, OneDrive, and Lists Integration

Upcoming Courses

MS-721: Manage Teams Collaboration Communications Systems

2026-10-20 09:30
35 hours
Caruaru - Hub Plural
$ 10105 (Online)
$ 12605 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-11-03 09:30
35 hours
João Pessoa - Hub Plural
$ 10105 (Online)
$ 12605 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-11-17 09:30
35 hours
Natal - Hub Plural
$ 10105 (Online)
$ 12605 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-01 09:30
35 hours
Manaus - Adrianòpolis
$ 10105 (Online)
$ 12605 (Classroom)

MS-721: Manage Teams Collaboration Communications Systems

2026-12-15 09:30
35 hours
Rio de Janeiro - Candelaria
$ 10105 (Online)
$ 12605 (Classroom)

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MS Teams
MS Teams