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 Duration 7 hours (1 days)

Course Outline

Module 1: Foundations & Everyday Use Cases (9:00 AM – 10:30 AM)

· The Copilot Ecosystem: Explore the capabilities of Copilot across Windows, Web, and Microsoft 365 Apps.

· Prompt Engineering Essentials: Techniques for structuring prompts to elicit accurate, context-aware responses.

· Common Copilot Use Cases:

o Examination of real-world case studies in Finance, Banking, Admin, and Sales.

o Identifying immediate opportunities and quick wins for your specific daily role.

· Privacy & Security: Best practices for securely handling sensitive corporate data with AI tools.

Module 2: Document Review & Presentation Building (10:45 AM – 12:30 PM)

· Enhancing Document Review Efficiency:

o Summarizing extensive PDFs, Word documents, and SharePoint files.

o Extracting critical data points, potential risks, and actionable items.

o Drafting responses, memos, or executive summaries based on source documents.

· Presentation Creation:

o Generating complete PowerPoint presentations from a single prompt or existing Word document.

o Enhancing existing slides through text rewriting, image generation, and speaker note creation.

o Organizing data into engaging charts and visual layouts.

· Practical Exercise: Transform a lengthy report into a concise 5-slide executive presentation.

Module 3: Efficiency Setups & Automation (1:30 PM – 3:00 PM)

· Automating Daily Workflows:

o Utilizing Copilot in Outlook for email triage and drafting.

o Applying Copilot in Excel for data analysis, formula generation, and formatting.

o Leveraging Copilot in Teams for meeting summaries and chat catch-ups.

· Creating Efficiency Setups:

o Establishing reusable prompts and templates.

o Integrating Copilot with Power Automate to set up basic workflow triggers.

o Scheduling automated reports and reminders.

· Practical Exercise: Build a daily automation workflow, such as auto-summarizing morning emails and generating a to-do list.

Module 4: Building Follow-Up & Priority Lists (3:15 PM – 4:15 PM)

· Mastering Prioritization with AI:

o Consolidating emails, chats, and tasks into a single, prioritized list.

o Using Copilot to distinguish between urgent and important tasks based on context.

o Tracking action items from meetings and assigning follow-ups.

· Daily & Weekly Planning:

o Prompting Copilot to create realistic daily schedules.

o Generating weekly progress reports and status updates.

· Practical Exercise: Use Copilot to process a simulated inbox and generate a prioritized daily action plan.

Module 5: Building Your Own Agent (4:15 PM – 5:00 PM)

· Introduction to Copilot Studio & Custom Agents:

o Understanding the concept of agents and their potential benefits for Maybank Securities.

o Identifying use cases, such as HR bots, IT helpdesk, Market Research assistants, or Internal Policy checkers.

· Step-by-Step Agent Development:

o Defining the agent's persona and operational instructions.

o Connecting knowledge sources, including SharePoint, websites, and specific documents.

o Testing and refining agent responses for accuracy.

· Practical Exercise: Create a simple "Document Review Agent" or "Internal FAQ Agent" using Copilot Studio.

· Q&A and Action Planning: Next steps for deploying agents within your team.

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