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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Examination of endpoint management principles and OpenUEM features
- Grasping the endpoint lifecycle and management frameworks
- Establishing the lab and configuring the test environment
OpenUEM Setup & Configuration
- Installing OpenUEM server elements
- Distributing agents to Windows, macOS, and Linux systems
- Adjusting network and security parameters
Endpoint Registration & Structuring
- Adding endpoints to the OpenUEM console
- Categorizing and organizing devices for streamlined management
- Assigning roles and permissions for administrative staff
Basic Device Administration
- Distributing software and updates to managed devices
- Setting up policies and compliance standards
- Tracking device status and activity
Patch Control & Automation
- Planning updates and automated patch distribution
- Verifying and testing software deployment
- Best practices for endpoint security and adherence to compliance
Reporting & Issue Resolution
- Creating reports on device status and activities
- Fundamental troubleshooting for common endpoint problems
- Configuring monitoring alerts for proactive oversight
Capstone Lab & Practical Tasks
- Practical lab: registering devices, distributing updates, and overseeing endpoints
- Scenario-driven exercises to solidify understanding
- Evaluation and discussion of lab outcomes
Conclusion and Future Steps
Requirements
- A grasp of fundamental IT support principles
- Hands-on experience with endpoint devices and various operating systems
- Basic knowledge of networking and device configuration
Target Audience
- IT support team members
- Technical helpdesk specialists
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer