Prompt Engineering for Customer Support and Chatbots Training Course

Vertex AI offers sophisticated tools for fine-tuning large language models and managing prompts, empowering developers and data teams to enhance model accuracy, streamline iteration processes, and ensure rigorous evaluation through built-in libraries and services.

This instructor-led, live training (available online or onsite) targets intermediate to advanced practitioners who aim to improve the performance and reliability of generative AI applications using supervised fine-tuning, prompt versioning, and evaluation services within Vertex AI.

Upon completion of this training, participants will be able to:

• Apply supervised fine-tuning techniques to Gemini models in Vertex AI.
• Implement prompt management workflows, including versioning and testing.
• Utilize evaluation libraries to benchmark and optimize AI performance.
• Deploy and monitor enhanced models in production environments.

Course Format

• Interactive lectures and discussions.
• Hands-on labs featuring Vertex AI fine-tuning and prompt tools.
• Case studies on enterprise model optimization.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

This instructor-led, live training in Brazil (online or onsite) is aimed at advanced-level AI engineers, developers, and data analysts who wish to master prompt engineering strategies to maximize the effectiveness of DeepSeek LLM in real-world applications.

By the end of this training, participants will be able to:

• Craft advanced prompts to optimize AI responses.
• Control and refine AI-generated text for accuracy and consistency.
• Leverage prompt chaining and context management techniques.
• Mitigate biases and enhance ethical AI usage in prompt engineering.

Generative AI is a technology that produces new content such as text, reports, and recommendations based on structured prompts.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level corporate professionals who wish to use generative AI and prompt engineering to enhance productivity, communication, and decision-making in their work environment.

By the end of this training, participants will be able to:

• Understand the core concepts of generative AI and prompt engineering.
• Create effective prompts for a variety of business contexts.
• Integrate AI tools into administrative, analytical, and specialized workflows.
• Apply best practices for ethical and responsible AI use in corporate settings.

Format of the Course

• Interactive lecture and discussion.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Generative AI is a technology that creates new content such as text, images, and recommendations based on prompts and data.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level healthcare professionals who wish to use generative AI and prompt engineering to improve efficiency, accuracy, and communication in medical contexts.

By the end of this training, participants will be able to:

• Understand the fundamentals of generative AI and prompt engineering.
• Apply AI tools to streamline clinical, administrative, and research tasks.
• Ensure ethical, safe, and compliant use of AI in healthcare.
• Optimize prompts to achieve consistent and accurate results.

Format of the Course

• Interactive lecture and discussion.
• Practical exercises and case studies.
• Hands-on experimentation with AI tools.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Prompt Engineering involves the art of crafting and optimizing prompts to achieve specific results from large language models.

This instructor-led training session, available online or in-person, is designed for beginners eager to master fundamental prompt design techniques and apply them to everyday tasks.

Upon completing this course, participants will be equipped to:

• Articulate the importance of prompt engineering and its tangible benefits.
• Create clear and effective prompts for a range of simple tasks.
• Utilize basic prompt patterns and templates to enhance output quality.
• Assess and refine prompts to minimize errors and unwanted responses.

Course Structure

• Brief, interactive lectures combined with live demonstrations.
• Practical, instructor-guided prompt exercises.
• Collaborative group discussions and rapid feedback cycles.

Customization Options

• For customized training arrangements for this course, please contact us directly.

This live, instructor-led training in Brazil (online or onsite) targets developers and researchers from beginner to advanced levels who aim to create effective prompts to elicit desired responses from ChatGPT.

By the end of this training, participants will be able to:

• Comprehend the fundamental principles of prompt engineering for AI models such as ChatGPT.
• Construct prompts that effectively steer AI toward intended results.
• Incorporate ethical guidelines when designing prompts.
• Anticipate and adjust to the changing dynamics of AI interactions.

This instructor-led, live training in Brazil (online or onsite) targets intermediate-level finance professionals and fintech developers who wish to apply AI-powered prompt engineering techniques to enhance financial analysis, risk management, and decision-making.

Upon completion of this training, participants will be able to:

• Grasp the fundamentals of prompt engineering within financial applications.
• Utilize AI models for financial forecasting and market sentiment analysis.
• Automate financial reporting and data extraction using AI prompts.
• Develop AI-driven risk assessment models through optimized prompts.
• Ensure compliance and address ethical considerations when deploying AI in finance.

This instructor-led, live training in Brazil (online or onsite) is aimed at intermediate-level professionals who wish to leverage the power of prompt engineering and few-shot learning to optimize LLM performance for real-world applications.

By the end of this training, participants will be able to:

• Understand the principles of prompt engineering and few-shot learning.
• Design effective prompts for various NLP tasks.
• Leverage few-shot techniques to adapt LLMs with minimal data.
• Optimize LLM performance for practical applications.

Prompt engineering has evolved into a vital practical skill, transforming generative AI from a curiosity into a dependable engine for creating content, images, and videos. This instructor-led training builds a strong foundation in the field, guiding participants through advanced few-shot adaptation methods and top-tier creative AI platforms. The curriculum blends theoretical knowledge with hands-on practice, featuring guided exercises across ChatGPT, Microsoft Copilot, Google Gemini, Claude, DALL-E, Stable Diffusion, MidJourney, Leonardo AI, and various multimodal tools, all without needing any programming expertise. By the end of the course, attendees will be equipped to produce highly realistic text, visuals, and video assets, seamlessly integrating prompt-driven workflows into their professional routines.

This instructor-led live training in Brazil (online or onsite) targets intermediate-level healthcare professionals and AI developers who aim to leverage prompt engineering techniques to enhance medical workflows, research efficiency, and patient outcomes.

By the end of this training, participants will be able to:

• Understand the fundamentals of prompt engineering in healthcare.
• Use AI prompts for clinical documentation and patient interactions.
• Leverage AI for medical research and literature review.
• Enhance drug discovery and clinical decision-making with AI-driven prompts.
• Ensure compliance with regulatory and ethical standards in healthcare AI.

This instructor-led, live training in Brazil (online or onsite) is aimed at advanced-level enterprise AI teams, automation specialists, and business analysts who want to refine AI prompts for large-scale business automation and decision-making.

By the end of this training, participants will be able to:

• Understand the role of prompt engineering in enterprise automation.
• Develop advanced prompts to optimize AI-powered decision-making.
• Automate business workflows efficiently using AI-driven strategies.
• Improve the accuracy and reliability of AI-generated insights.
• Ensure compliance, security, and governance in AI-powered operations.

This instructor-led, live training in Brazil (online or onsite) is aimed at advanced-level AI professionals who wish to enhance their prompt engineering skills for multimodal AI applications.

By the end of this training, participants will be able to:

• Understand the fundamentals of multimodal AI and its applications.
• Design and optimize prompts for text, image, audio, and video generation.
• Utilize APIs for multimodal AI platforms such as GPT-4, Gemini, and DeepSeek-Vision.
• Develop AI-driven workflows integrating multiple content formats.

This instructor-led, live training in Brazil (online or onsite) targets intermediate-level marketing and sales professionals who want to leverage AI prompt engineering for personalized campaigns, customer engagement, and automated sales processes.

By the end of this training, participants will be able to:

• Understand the fundamentals of AI-driven prompt engineering in marketing and sales.
• Use AI to generate high-converting marketing copy and ad creatives.
• Automate customer engagement with AI-generated responses.
• Leverage AI for data-driven sales insights and forecasting.
• Integrate AI tools into marketing and sales automation workflows.

This instructor-led, live training in Brazil (online or onsite) is designed for beginner to intermediate content creators who wish to leverage AI for storytelling, scriptwriting, and content automation.

Upon completing this training, participants will be able to:

• Grasp the core principles of AI-driven storytelling.
• Employ prompt engineering strategies to produce captivating stories.
• Boost creativity through AI-supported content ideation.
• Utilize AI for scriptwriting, article drafting, and marketing copy.
• Create structured prompts for tailored content development.

Course Customization Options

Format of the Course

By the end of this training, participants will be able to:

Prompt Engineering for Software Development is a practical course designed to teach developers how to craft effective prompts that optimize the usefulness, precision, and safety of AI-generated outputs in the context of software engineering tasks.

This instructor-led, live training (online or onsite) is aimed at intermediate-level developers who wish to integrate prompt engineering techniques into their use of AI coding assistants, code analyzers, and intelligent automation tools.

• Create precise prompts for code generation, review, and optimization tasks.
• Use prompt chaining and refinement to improve AI responses in iterative workflows.
• Generate structured outputs such as test cases, SQL queries, and documentation from minimal input.
• Mitigate hallucination and improve control over LLM behavior in technical environments.

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

• To request a customized training for this course, please contact us to arrange.