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Course Outline

Understanding Ourselves and Others

  • Recognizing that inviting others to a meeting imposes our priorities upon them.
  • Exploring what drives our behavior.
  • Assessing how our behavior impacts others: Do they respond as we wish or as expected? If not, why?

The Process for Managing Meetings

  • Evaluating whether a meeting is truly necessary and considering alternatives that might be more effective.
  • Executing the process for calling, managing, and preparing for meetings:
    • Developing a meaningful agenda that outlines objectives, topics, and suggested timings.
    • Inviting only the essential participants—no one else.
    • Facilitating the meeting: allowing only relevant contributions (distinguishing between relevant and irrelevant), staying on agenda, and keeping within time limits.
    • Producing outputs: while detailed minutes may not always be necessary, action points are essential.
    • Scheduling follow-up meetings as needed.

Attending Meetings

  • Determining whether attendance at all invited meetings is necessary.
  • Deciding which meetings to attend.
  • Identifying valid justifications for declining attendance.
  • Understanding what productive activities are permissible during a meeting, considering attendees, subject matter, and timing.

Other Personal Efficiency and Time Management Issues

  • Setting and adhering to personal and professional objectives.
  • Prioritizing work:
    • Determining what tasks need to be done.
    • Establishing priority among these activities.
  • Managing employee-imposed time: Are my staff and colleagues working for me, or am I working for them?
  • Identifying time bandits and addressing them:
    • Emails.
    • Telephone calls.
    • Unplanned interruptions.
    • Displacement activities, such as procrastination.
    • Other distractions.
  • Delegating effectively.
  • Practicing assertiveness: seeking compromises and learning to say "no" effectively.
 7 Hours

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