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 Duration 7 hours (1 days)

Course Outline

Understanding Ourselves and Others

  • Acknowledge that requesting attendance imposes our specific priorities on others
  • Explore the factors behind our behavioral patterns
  • Assess awareness of how our behavior impacts others: Do they respond as we expect or as they should? If not, what are the underlying reasons?

The Process for Managing Meetings

  • Determine the necessity of a meeting: What alternatives exist, and are any superior?
  • Implement the lifecycle of meeting management:
    • Develop a meaningful agenda that outlines objectives, topics, and suggested timings
    • Invite only essential participants
    • Conduct the meeting by allowing relevant contributions (distinguishing between relevant and irrelevant), staying on agenda, and adhering to time limits
    • Generate outputs: Focus on action points rather than necessarily detailed minutes
    • Schedule any necessary follow-up sessions

Attending Meetings

  • Evaluate the need to attend every meeting invitation received
  • Develop a strategy for deciding when to accept or decline meeting invitations
  • Identify valid justifications for declining attendance
  • Understand permissible actions during meetings regarding attendees, subject matter, and duration

Other Personal Efficiency and Time Management Issues

  • Setting and maintaining personal and professional objectives
  • Work Prioritization
    • Determine which tasks require immediate attention
    • Establish a framework for prioritizing these activities
  • Employee-Imposed Time: Assess whether staff and colleagues are working for you, or if you are working for them
  • Time Bandits: Identify other time drains and strategies to mitigate them
    • E-mails
    • Telephone calls
    • Unplanned interruptions
    • Displacement activities: such as procrastination
    • Other factors
  • Effective Delegation
  • Assertiveness: Seeking compromise and learning to say “no” effectively

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