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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Examine the fundamental principles of user-centered design

Explore ISO9241 as a critical standard in the field of usability

Distinguish clearly between usability and user experience

Accurately identify user needs and objectives

2. USER RESEARCH

Outline the core components of use cases

Develop effective interviewing techniques for target audiences

Differentiate between direct observation and data interpretation

Collect and analyze high-quality user data

Establish robust research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identify the potential users of your product or system

Develop product personas and interpret their underlying needs

Clarify Hick’s Law regarding the relationship between interface choice complexity and cognitive load

Define and manage the key elements of user stories

4. MEASURING USABILITY

Define usability through the lenses of effectiveness, efficiency, and satisfaction

Leverage behavioral data to assess design strengths and weaknesses

Utilize A/B testing to select between competing design alternatives

Understand the significance of iterative design processes

5. INFORMATION ARCHITECTURE

Transform unorganized information into a structured user experience

Create logical flows connecting users to products or services

Organize, structure, and label content, functions, and features effectively

Distinguish between implementation models, mental models, and conceptual models

6. INTERACTION DESIGN

Describe various user interface design patterns with confidence

Select appropriate interactive controls for user interface design

Define the concept of progressive disclosure

Distinguish between interaction design and information architecture

Recognize the importance of consistency in user interface design

7. VISUAL DESIGN

Apply universal visual design principles to create effective user interfaces.

Identify effective and ineffective page layouts

Select the correct interactive controls for user interface design

Enhance research insights through eye-tracking methodologies

8. INTERFACE PROTOTYPING

Choose between various prototyping types, such as paper and digital

Explain the distinctions between prototypes and sketches

Identify multiple design solutions before committing to a final choice

Practically create paper prototypes

9. USABILITY EVALUATION

Recall Jakob Nielsen’s usability heuristics and other core principles

Identify the different types of usability evaluations

Accurately record data from usability evaluation sessions

Assess system usability by applying established usability heuristics.

Requirements

There are no specific prerequisites required to enroll in this course.

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