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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Creation

  • Establishing academic, institutional, and brand positioning
  • Leveraging AI to draft persona-focused content for web, email, and social media
  • Ensuring brand voice consistency and performing quality control through AI editing tools

Public Relations and Reputation Management

  • Tracking online reputation using AI-powered listening tools
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response playbooks supported by AI-driven alerts

Digital Marketing Optimization and Analytics

  • Applying segmentation and targeting via ML-based clustering techniques
  • Conducting A/B testing, uplift modeling, and attribution analysis for campaigns
  • Implementing automated creative testing and budget optimization workflows

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery processes
  • Designing microcredentials, blended learning offerings, and AI-enabled services
  • Establishing frameworks for rapid prototyping and pilot evaluations

Enhancing Academic Programs with AI Differentiators

  • Integrating AI features into curricula and student service models
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry stakeholders and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for AI initiatives
  • Addressing training, governance, and ethical considerations regarding AI use
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Engagement

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Implementing school engagement strategies and relationship mapping using AI insights
  • Measuring event impact and tracking follow-up conversions through analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Collaborative design: defining objectives, selecting tools, setting KPIs, and planning rollout
  • Presenting the strategic plan and receiving peer feedback
  • Outlining an implementation roadmap and identifying quick wins

Summary and Next Steps

Requirements

  • Fundamental understanding of marketing concepts
  • Familiarity with digital channels is advantageous
  • Willingness to adopt AI-driven tools and workflows

Target Audience

  • Marketing managers in the higher education sector
  • Institutional communications and public relations leads
  • Program directors and innovation teams

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