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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot and its functionality
- Key use cases for AI within Microsoft applications in the public sector
- Insights into Copilot’s data sources and security protocols
Document Management in Word
- Drafting policy memos, official letters, and reports
- Refining, summarizing, and clarifying text
- Developing structured content from bullet points or tabular data
Email and Calendar Support in Outlook
- Accelerating email composition and responses with Copilot
- Coordinating meetings and drafting follow-up notes
- Condensing lengthy email threads and highlighting critical information
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets using plain language
- Creating charts, summaries, and visual representations of data
- Utilizing Copilot to identify trends or address specific queries
Copilot in Meetings and Presentations
- Generating meeting summaries and action items within Teams
- Developing PowerPoint presentation drafts from brief notes
- Transforming transcripts into concise briefs or reports
Prompting Strategies and Custom Scenarios
- Crafting effective prompts to achieve consistent outcomes
- Tailoring prompts to match your department’s tone and specific requirements
- Reusing prompt templates for recurring tasks
Responsible Use in Government Contexts
- Ensuring confidentiality, oversight, and appropriate usage
- Aligning with internal policies and IT governance standards
- Fostering trust through ethical AI practices in public service
Summary and Next Steps
Requirements
- Basic proficiency with Microsoft 365 applications (such as Word, Outlook, and Excel)
- Familiarity with typical public sector duties, including reporting, communication, and documentation
- No previous experience with AI or Copilot is necessary
Target Audience
- Government employees who rely on Microsoft Office for daily tasks
- Administrative teams responsible for communication, documentation, and reporting
- Policy and program staff aiming to boost productivity through AI assistance
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
