Impacted Function Point (IFP) Training Course

In this instructor-led live training in Brazil, participants will learn how to enhance an automated test suite by employing advanced techniques to drive Selenium.

Upon completion of this training, participants will be able to:

• Tackle complex web application test automation challenges using Selenium.
• Implement regular expressions and pattern-based verification methods.
• Manage exceptions that interrupt test execution.
• Programmatically locate web objects.
• Dynamically extract data from web controls.
• Develop a data-driven testing framework.
• Leverage Selenium Grid to distribute testing efforts.

This instructor-led, live training in Brazil (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centered methodology for solving problems through empathy, definition, ideation, prototyping, and testing. This version of the course places a strong emphasis on the Empathize stage, focusing on connecting previously identified pain points to the real needs of internal clients, and applying dynamic, collaborative activities to transform insights into actionable outcomes.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level teams and leaders who wish to deepen their empathy skills, strengthen relationships with internal clients, and translate pain points into meaningful opportunities for improvement.

By the end of this training, participants will be able to:

• Apply empathy-based techniques to uncover and validate client needs.
• Translate mapped pain points into clear, actionable needs.
• Engage in dynamic role plays and simulations to practice client-centered conversations.
• Collaboratively redefine problem statements from the client’s perspective.

Format of the Course

• Interactive lecture and guided discussions.
• Dynamic, hands-on role plays and empathy exercises.
• Group workshops for collaborative problem reframing.

Course Customization Options

• To request a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain a deeper understanding of internal stakeholders and accurately identify the core issues to address.

This instructor-led live training, available online or in-person, is designed for teams and leaders at beginner to intermediate levels who aim to strengthen their engagement with internal stakeholders, minimize resistance to change, and boost operational efficiency through practical, collaborative techniques.

Upon completion of this training, participants will be capable of:

• Utilizing active listening and interviewing methods to extract valuable insights about internal stakeholders.
• Developing empathy maps to document user requirements and pain points.
• Distinguishing actual root causes from perceived issues using tools such as the 5 Whys and problem trees.
• Formulating clear, actionable problem statements (POVs) to direct the solution process.

Course Format

• Interactive lectures and discussions.
• Practical, hands-on exercises and role-playing scenarios.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a customized version tailored to specific internal processes (such as procurement or equipment provisioning), please contact us to arrange.

In this instructor-led, live workshop training in Brazil (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Brazil (online or in-person) is designed for professionals at the beginner to intermediate levels who want to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.

By the end of this training, participants will be able to:

• Grasp the core principles of Design Thinking and its significance in driving innovation.
• Apply the five phases of Design Thinking to solve problems effectively.
• Use ideation techniques and tools to stimulate creativity.
• Implement Design Thinking strategies to streamline processes and boost efficiency.

This instructor-led, live training in Brazil (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) process comprises five stages: empathize, define the problem, ideate, prototype, and test.

In today’s increasingly complex world, we often encounter challenges that require specialized approaches. Design Thinking provides the framework to navigate these complex issues effectively. Mastering design thinking empowers you to address complex problems with greater efficiency, enhance your communication and persuasion skills, drive better business outcomes, and improve both organizational and personal behavior and performance.

• How DT works: Learn from people and the problem, identify patterns, design a model (understanding model drift), test the model, evaluate it, and re-engineer as needed.
• The relationship between DT, innovation, and entrepreneurship.
• DT methods and tools: persona, stakeholder map, customer journey map, service blueprint, business model innovation.
• Application of DT: design mindset, disruptive innovation, iterative approach, agile estimation technique, critical thinking, problem solving, teamwork, leadership readiness, communication skills, technology savvy, forward thinking, intercultural and ethical competency, emotional intelligence, self-awareness, negotiating skills, conflict resolution.

Objectives:

• To understand the fundamentals and nuances of DT
• To explore key concepts, factors, theories, types, and models in DT
• To experiment, experience and practice DT

Delivery:

This is a 1-day (4-hour) training course consisting of:

• lectures (40% - presentation of theories, concepts, models, and interactions),
• group exercises (30% - group dynamics, games, group discussion, and mock-conflict resolution exercises),
• individual activities (15% - writing, designing and peer discussion)
• and others (15% - videos, reading).

Note: Due to the nature of this course, there is a minimum group size of 3 participants.

This instructor-led live training (online or onsite) is aimed at beginner-level to intermediate-level PCB designers and electronics engineers who wish to develop a complete and controlled PCB design workflow using Altium Designer.

Participants work on one connected project, progressing from project setup and component libraries through schematic capture, PCB layout, and verification to manufacturing outputs and controlled production release.

By the end of this training, participants will be able to:

• Create and manage structured Altium Designer PCB projects.

• Build and validate schematic designs and component libraries.

• Configure PCB rules, routing, DRC, and manufacturing constraints.

• Generate and verify fabrication, assembly, and mechanical outputs.

• Apply practical high-speed design constraints.

• Manage engineering changes and controlled re-releases.

This instructor-led, live training in Brazil (online or onsite) is designed for software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and monitor an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team review.

This instructor-led, live training in Brazil (online or on-site) introduces participants to automated testing using Selenium WebDriver and C# in Visual Studio. If you do not have C# programming experience or wish to refresh your knowledge, please review the course: C# for Automation Test Engineers.

This course offers comprehensive training on managing testing projects using the Selenium test suite and implementing continuous testing with Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development
• Release managers
• QA engineers

Upon completing the Selenium training, participants will be able to:

• Apply the Selenium test suite effectively in real-world projects
• Perform cross-browser testing using Selenium
• Distribute tests via Selenium Grid
• Execute regression Selenium tests within Jenkins
• Generate test reports and periodic reports using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements this by offering simplicity and robust integration with testing frameworks such as Pytest, making it an excellent choice for building scalable and maintainable test automation suites.

This instructor-led live training, available both online and on-site, is tailored for testers and developers at beginner to intermediate levels who want to leverage Selenium with Python to automate web application testing in real-world scenarios.

Upon completing this training, participants will be capable of:

• Installing and configuring Selenium with Python within a test environment.
• Developing robust test automation scripts using Selenium WebDriver and Pytest.
• Implementing the Page Object Model (POM) to create maintainable test frameworks.
• Executing tests across multiple browsers via Selenium Grid.
• Integrating automated tests into CI/CD pipelines.
• Troubleshooting common issues and applying best practices to ensure automation stability.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical activities.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• For requests regarding customized training for this course, please reach out to us to make arrangements.

This course offers training for managing testing projects, providing hands-on experience with web applications, functional test automation, and cross-browser test automation using the Selenium test suite.

This course is designed for software test engineers and manual testers.

Upon completing the training, participants will be able to effectively use Selenium WebDriver in real-world projects.

In this instructor-led, live training in Brazil, participants will learn how to use TestComplete's features, including its test object model, check points, name mapping, and UI to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.