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Course Outline

Module 1: ISO 9001 – Interpreting the Standard

  • Introduction to Quality Management Principles
  • Overview of the ISO 9001 structure and its clauses
  • Key terminology and definitions
  • The process approach and risk-based thinking
  • In-depth analysis of ISO 9001:2015 requirements
  • Applying requirements to real-world business scenarios
  • Guidance on documentation and implementation

Module 2: ISO 9001 – Internal Auditor Training

  • Understanding the role and responsibilities of an internal auditor
  • Audit planning and preparation strategies
  • Facilitating opening and closing meetings
  • Interviewing techniques and evidence collection methods
  • Classifying and reporting nonconformities
  • Composing clear and effective audit reports
  • Monitoring corrective action implementation
  • Practical audit simulations using case studies

Module 3: ISO 27001 – Interpreting the Standard

  • Fundamentals of Information Security Management Systems (ISMS)
  • Core concepts and principles of ISO 27001
  • Detailed walkthrough of ISO 27001:2022 clauses and Annex A controls
  • Risk assessment and treatment methodologies
  • Statement of Applicability (SoA) and documentation requirements
  • Common implementation challenges and best practices

Module 4: ISO 27001 – Internal Auditor Training

  • Auditing techniques for information security controls
  • Planning and executing ISMS internal audits
  • Gathering evidence in digital environments
  • Reporting information security nonconformities
  • Follow-up procedures and continual improvement processes
  • Audit roleplay exercises based on realistic ISMS scenarios

Summary and Next Steps

Requirements

  • Familiarity with fundamental business processes
  • Basic knowledge of quality management or information security concepts
  • A strong interest in compliance, auditing practices, or management systems

Target Audience

  • Quality assurance specialists
  • Information security managers
  • Internal auditors and compliance officers
 21 Hours

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