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Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Core principles of structured knowledge management.
- Designing scalable systems utilizing SharePoint and Teams.
- Leveraging metadata, versioning, and document libraries.
Constructing and Connecting SharePoint Knowledge Repositories
- Developing interconnected SharePoint sites and document libraries.
- Utilizing metadata columns, content types, and lookup fields.
- Defining site hierarchies and facilitating cross-site navigation.
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI.
- Building real-time dashboards to monitor knowledge assets.
- Designing KPIs and visual reports to drive data-based insights.
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing procedures.
- Integrating Teams notifications and adaptive cards.
- Developing multi-step flows for document lifecycle management.
Establishing and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture.
- Integrating SharePoint pages, Lists, and Planner boards.
- Setting up governance structures, roles, and permissions.
Maintaining and Optimizing Knowledge Systems
- Applying data retention, archiving, and compliance policies.
- Conducting regular audits and updating metadata.
- Enhancing system performance and minimizing content redundancy.
Best Practices for Knowledge Management in Microsoft 365
- Reviewing fundamental design principles for knowledge systems.
- Ensuring consistency and discoverability across all content.
- Driving adoption and engagement through effective user experience design.
Requirements
- Proficiency in using Microsoft 365 tools (SharePoint, Teams, and OneNote)
- Experience in knowledge management or content strategy
Target Audience
- Knowledge managers constructing structured information repositories
- Content strategists developing interconnected knowledge systems
- IT professionals managing organizational knowledge within Microsoft 365
14 Hours
Testimonials (2)
the trainer's patience,
Agata Halubicka - Sad Rejonowy w Krosnie Odrzanskim
Course - Microsoft Office Excel - poziom średnio zaawansowany
very clear, very good explanation, wishing more teachers would train like this