Course Outline
Advanced Knowledge Management Concepts in Microsoft 365
- Principles of structured knowledge management
 - Designing scalable systems using SharePoint and Teams
 - Leveraging metadata, versioning, and document libraries
 
Building and Linking SharePoint Knowledge Repositories
- Creating interconnected SharePoint sites and document libraries
 - Using metadata columns, content types, and lookup fields
 - Establishing site hierarchies and cross-site navigation
 
Designing Dynamic Dashboards with Power BI
- Integrating SharePoint and Microsoft Lists data with Power BI
 - Creating real-time dashboards for tracking knowledge assets
 - Designing KPIs and visual reports for data-driven insights
 
Customizing Knowledge Workflows with Power Automate
- Automating approval, review, and publishing processes
 - Integrating Teams notifications and adaptive cards
 - Building multi-step flows for document lifecycle management
 
Creating and Managing Collaborative Content Ecosystems
- Using Teams and OneNote for collaborative knowledge capture
 - Integrating SharePoint pages, Lists, and Planner boards
 - Establishing governance, roles, and permissions
 
Maintaining and Optimizing Knowledge Systems
- Implementing data retention, archiving, and compliance policies
 - Performing regular audits and metadata updates
 - Improving system performance and reducing content redundancy
 
Best Practices for Knowledge Management in Microsoft 365
- Review of knowledge system design principles
 - Ensuring consistency and discoverability across content
 - Driving adoption and engagement through user experience design
 
Summary and Next Steps
Requirements
- Proficiency with Microsoft 365 tools (SharePoint, Teams, and OneNote)
 - Experience in knowledge management or content strategy
 
Audience
- Knowledge managers building structured information repositories
 - Content strategists developing interconnected knowledge systems
 - IT professionals managing organizational knowledge within Microsoft 365
 
Testimonials (4)
I was recently struggling with some pivot table issues and the course gave me the knowledge to work with pivot tables quicker, smarter and more efficiently.
Arina Moayed-Dzenisa - Universal-Investment-Gesellschaft mbH Branch Poland Sp. z o. o.
Course - Microsoft Office Excel - poziom średnio zaawansowany
examples and looking for solutions
Monika Lesniewska - Takenaka Europe GmbH Sp. z o.o. Oddzial w Polsce
Course - Excel Data Analysis
The fact he had dif excel and data sheets with exercises for us to do.
Deepakie Singh Sodhi - Queens College, CUNY
Course - Excel For Statistical Data Analysis
I enjoyed the Excel sheets provided having the exercises with examples. This meant that if Tamil was held up helping other people, I could crack on with the next parts.