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Duration 14 hours
Course Outline
Essentials of High-Impact Selling
- Key principles driving rapid sales success
- Evolution of the contemporary buyer’s journey
- Insights into sales psychology
Contemporary Cold-Calling Methods
- Designing a compelling cold call structure
- Lowering prospect resistance in the initial 10 seconds
- Rehearsing openers that maximize conversion
Establishing Immediate Rapport
- Gaining trust in under 10 seconds
- Micro-actions that enhance first impressions
- Tailored approaches for distinct buyer archetypes
Confidently Managing Objections
- Recognizing frequent objection trends
- Structuring effective responses
- Utilizing empathy to resolve resistance
Crafting Scripts That Close
- Components of a persuasive sales script
- Improvisation skills for organic dialogue
- Adaptable script templates for diverse contexts
Psychology and Personal Connection
- The mechanics of influence
- Creating emotional alignment
- Non-verbal signals that impact results
Sales Tactics for Diverse Personalities
- Strategies suited for introverted or analytical traits
- Capitalizing on personal strengths over rigid norms
- Adjusting tactics to match varied communication preferences
Leveraging Salesforce for Agile Sales Monitoring
- Setting up and overseeing sales tasks
- Maintaining records of calls, follow-ups, and closed deals
- Utilizing dashboards to gauge immediate performance
Recap and Action Plan
Requirements
- Fundamental grasp of core sales principles
- Hands-on experience with client interactions
- General familiarity with digital business tools
Target Participants
- Sales team members
- Frontline customer service representatives
- Professionals transitioning into sales-focused positions
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
I had already worked with Salesforce before, but I was able to learn much more in the course, especially about reports.
Antonio Tropia - Molycop Chile S.A.
Course - Salesforce for Sales
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