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Course Outline
Getting Started with Salesforce for Insurance and Leasing
- Overview of Salesforce Financial Services Cloud
- Core elements: Accounts, Contacts, Opportunities, and Policies
- Sector-specific data frameworks and extensions
Quoting for Insurance Sales (Applying Quote Rates)
- Product structures and quotation frameworks
- Rate schedules, discount policies, and approval procedures
- Identifying client requirements and setting up pre-sales configurations
Gathering Requirements and Configuring the System
- Defining business objectives and converting them into system logic
- Leveraging custom objects, flows, and automation features
- Setting security protocols and access rights for insurance-specific roles
Managing Claims and Post-Sales Services
- Automating claims workflows
- Registering and validating events
- Automating payment and settlement procedures
Administering Insurance Policies (IPA)
- Modeling policy lifecycles across different industries
- Handling policy versions, renewals, and cancellations
- Implementing customizations for regional regulatory adherence
System Integration and Reporting
- Connecting data with external platforms (such as actuarial and finance systems)
- Creating dashboards and tracking KPIs for insurance operations
- Producing reports for underwriting, claims, and compliance purposes
Recap and Future Actions
Requirements
- Familiarity with fundamental CRM principles
- Knowledge of insurance and/or leasing operational flows
- Prior experience with the Salesforce platform or comparable software is advantageous
Target Audience
- Salesforce developers operating within the insurance or leasing fields
- Product managers overseeing insurance product lines
- IT specialists supporting policy management and post-sales services
21 Hours
Testimonials (2)
practical part
irina filip - True Lens Services Ltd
Course - Salesforce for End Users
I had already worked with Salesforce before, but I was able to learn much more in the course, especially about reports.
Antonio Tropia - Molycop Chile S.A.
Course - Salesforce for Sales
Machine Translated