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Course Outline

Introduction to Management

The Role of Leadership Skills in Modern Management

Leading a Team of Employees

  • Exploring management styles
  • Selecting effective management approaches based on team development phases
  • Defining the ideal manager profile and analyzing one’s own leadership style
  • Evaluating personal strengths and weaknesses as a team leader, and identifying areas for development
  • Characteristics of high-performing teams
  • Aligning activities to achieve established goals

Communication in Organizations

  • Foundations of verbal and nonverbal communication
  • Understanding individual communication styles
  • Identifying communication barriers
  • Effective questioning techniques
  • The art of active listening
  • Providing constructive criticism
  • Delivering effective feedback
  • Handling difficult situations during interactions
  • Mapping communication networks
  • Optimizing information flow models

Conflict Resolution Techniques for Teams

  • Nature and types of workplace conflict
  • Primary sources of conflict
  • Behavioral approaches to managing disputes and appropriate conduct
  • Leveraging assertive behavior and using conflict constructively in team dynamics
  • Strategies for conflict situations
  • Core principles of conflict management
  • Key methods for resolving conflicts
  • Managing emotions during conflicts
  • Overcoming barriers to communication and conflict resolution, both verbal and nonverbal

Motivating Teams

  • Understanding motivation drivers
  • What motivates people within an organization
  • Different types of motivation
  • Principles of financial incentives
  • Utilizing intangible resources for motivation
  • Psychological principles of motivation
  • The role of feedback and evaluation
  • The impact of language on motivation

Effective Time Management

  • The time management matrix
  • Controlling personal time and addressing time-wasting factors
  • Time planning techniques
  • Delegation of authority and tasks

Coaching

  • Definition and practical applications of coaching
  • Individual participant assessment
  • In-depth feedback sessions

Training Summary

Requirements

This course is designed for a general audience and does not require prior specialist knowledge for participation.

 14 Hours

Number of participants


Price per participant

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