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Course Outline
Introduction to Management
The Role of Leadership Skills in Modern Management
Leading a Team of Employees
- Exploring management styles
- Selecting effective management approaches based on team development phases
- Defining the ideal manager profile and analyzing one’s own leadership style
- Evaluating personal strengths and weaknesses as a team leader, and identifying areas for development
- Characteristics of high-performing teams
- Aligning activities to achieve established goals
Communication in Organizations
- Foundations of verbal and nonverbal communication
- Understanding individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Providing constructive criticism
- Delivering effective feedback
- Handling difficult situations during interactions
- Mapping communication networks
- Optimizing information flow models
Conflict Resolution Techniques for Teams
- Nature and types of workplace conflict
- Primary sources of conflict
- Behavioral approaches to managing disputes and appropriate conduct
- Leveraging assertive behavior and using conflict constructively in team dynamics
- Strategies for conflict situations
- Core principles of conflict management
- Key methods for resolving conflicts
- Managing emotions during conflicts
- Overcoming barriers to communication and conflict resolution, both verbal and nonverbal
Motivating Teams
- Understanding motivation drivers
- What motivates people within an organization
- Different types of motivation
- Principles of financial incentives
- Utilizing intangible resources for motivation
- Psychological principles of motivation
- The role of feedback and evaluation
- The impact of language on motivation
Effective Time Management
- The time management matrix
- Controlling personal time and addressing time-wasting factors
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Definition and practical applications of coaching
- Individual participant assessment
- In-depth feedback sessions
Training Summary
Requirements
This course is designed for a general audience and does not require prior specialist knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group