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Course Outline

Introduction to Management

Cultivating Leadership Skills in Modern Management

Leading a Team of Workers

  • Management styles
  • Selecting effective management styles aligned with team development phases
  • Developing a clear self-image as a manager: Analyzing one's own leadership style
  • Evaluating personal strengths and weaknesses in a leadership capacity and identifying development potentials
  • Characteristics of high-performing teams
  • Coordinating activities to achieve set goals

Communication in Organizations

  • Fundamentals of verbal and non-verbal communication
  • Individual communication styles
  • Overcoming communication barriers
  • Questioning techniques
  • The art of active listening
  • Delivering constructive criticism
  • Providing effective feedback
  • Navigating difficult situations during interactions
  • Communication networks
  • Information flow models and their optimization

Selected Techniques for Conflict Resolution Within Employee Teams

  • Nature and types of conflict
  • Primary sources of conflict
  • Behavioral approaches to mastering conflict and appropriate conduct during disputes
  • Leveraging assertiveness and developmental conflict usage in team work
  • Strategies employed in conflict situations
  • Conflict management
  • Primary methods of conflict resolution
  • Managing emotions during conflicts
  • Barriers to communication and conflict resolution: Verbal and non-verbal aspects

Motivating Team Management

  • Understanding personal motivation
  • Identifying what motivates people within an organization
  • Types of motivation
  • Principles of economic incentives
  • Principles of intangible resource motivation
  • Psychological principles for motivation
  • Feedback and evaluation processes
  • The importance of language in motivation

Developing the Ability to Manage Time Effectively

  • The time management matrix
  • Controlling one's own time and addressing time theft
  • Time planning techniques
  • Delegation of authority and responsibilities

Coaching

  • Understanding what coaching is and how to apply it
  • Individual participant engagement
  • In-depth feedback delivery

Summary of Training

Requirements

As a generalist course, participation does not require specialized prior knowledge.

 14 Hours

Number of participants


Price per participant

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