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Duration 7 hours
Course Outline
Introduction to Artificial Intelligence
- Distinguishing what AI is and what it is not
- Core concepts: automation, machine learning, and natural language processing
- Real-world examples of AI tools in everyday business functions
AI in the Workplace
- Advantages of AI in administrative and analytical responsibilities
- Popular AI-driven productivity tools (including ChatGPT, Copilot, and Bard)
- Case studies featuring AI in finance, logistics, and management support
Practical Application of ChatGPT
- Drafting professional emails and reports
- Condensing information and generating meeting summaries
- Ideation and brainstorming through effective prompting
Leveraging Microsoft Copilot for Productivity
- Seamless integration of Copilot with Microsoft 365 apps (Word, Excel, Outlook)
- Automating document generation and data analysis processes
- Collaborative AI support during meetings and presentations
Automation and Prompting Strategies
- Techniques for crafting precise prompts to elicit accurate AI outputs
- Building automation scripts through plain-language AI instructions
- Workflow demonstrations for recurring administrative duties
Responsible AI Use and Data Privacy
- Recognizing AI limitations and preventing excessive dependence
- Managing sensitive data and ensuring privacy protection
- Ethical AI practices and compliance with organizational policies
Hands-on Practice
- Simulated scenarios utilizing ChatGPT and Copilot
- Group activities focused on spotting automation potential
- Developing an action plan for responsible AI integration in daily tasks
Summary and Next Steps
Requirements
- Foundational knowledge of office suites and web-based tools
- Familiarity with standard digital communication practices in the workplace
- A desire to enhance productivity through technological solutions
Target Audience
- Non-technical business personnel, including finance, logistics, administration, and trading teams
- Managers and team leaders
- Professionals aiming to integrate AI tools safely and efficiently
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation