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 Duration 7 hours

Course Outline

Introduction to Artificial Intelligence

  • Distinguishing what AI is and what it is not
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools in everyday business functions

AI in the Workplace

  • Advantages of AI in administrative and analytical responsibilities
  • Popular AI-driven productivity tools (including ChatGPT, Copilot, and Bard)
  • Case studies featuring AI in finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional emails and reports
  • Condensing information and generating meeting summaries
  • Ideation and brainstorming through effective prompting

Leveraging Microsoft Copilot for Productivity

  • Seamless integration of Copilot with Microsoft 365 apps (Word, Excel, Outlook)
  • Automating document generation and data analysis processes
  • Collaborative AI support during meetings and presentations

Automation and Prompting Strategies

  • Techniques for crafting precise prompts to elicit accurate AI outputs
  • Building automation scripts through plain-language AI instructions
  • Workflow demonstrations for recurring administrative duties

Responsible AI Use and Data Privacy

  • Recognizing AI limitations and preventing excessive dependence
  • Managing sensitive data and ensuring privacy protection
  • Ethical AI practices and compliance with organizational policies

Hands-on Practice

  • Simulated scenarios utilizing ChatGPT and Copilot
  • Group activities focused on spotting automation potential
  • Developing an action plan for responsible AI integration in daily tasks

Summary and Next Steps

Requirements

  • Foundational knowledge of office suites and web-based tools
  • Familiarity with standard digital communication practices in the workplace
  • A desire to enhance productivity through technological solutions

Target Audience

  • Non-technical business personnel, including finance, logistics, administration, and trading teams
  • Managers and team leaders
  • Professionals aiming to integrate AI tools safely and efficiently

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