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 Duration 21 hours

Course Outline

  • Introduction to Business Analysis
  • Planning and Monitoring in Business Analysis
  • Requirements Elicitation – Information Gathering Techniques
  • Requirements Management and Communication – Establishing the Process
  • Enterprise Analysis – Problem Definition
  • Requirements Analysis and Documentation – Developing the Solution Model
  • Solution Assessment and Validation – Supporting the Product Life Cycle
  • Foundational BA Competencies – Soft Skills
  • Techniques for the Requirements Gathering Process
  • UML Modelling and Prototyping (using tools like Rational Rose, Visio, Erwin, Visual Paradigm, and Enterprise Architect)
  • Project Management (covering procurement, risk management, and proposal writing)
  • SDLC Models (Traditional and Agile Methodologies), Quality Standards (ISO, CMMI), and Testing (Manual and Automation)
  • Introduction to Various Industry Domains (e.g., Telecom, Banking, E-Government, Travel & Hospitality, Healthcare, BPO, and Engineering Services)

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