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Course Outline

This course is nearly identical to the one designed for Team Members (see separate outline), with the following additions:

  • A new module titled: Leadership vs. Management, which covers:
    • The similarities and differences between Leadership and Management. What defines a Great Leader vs. a Great Manager?
    • Different management styles
  • An additional module titled: Implementing Change, which covers:
    • Factors that lead to success or failure in change initiatives
    • Core principles of change
    • Resistance to change – and why, in some cases, resistance can be beneficial
 14 Hours

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