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Course Outline

Business Goals and Objectives
Core Business Principles from a Strategic Perspective:

  • Business essentials,
  • Strategy
  • Planning and objective setting
  • Project management
  • Marketing
  • Workforce management
  • Finance

Business Process Concepts and Basics
Essential Elements of Business Processes:

  • Identification (discovery) of business processes
  • Key characteristics of processes
  • Distinction between as-is and to-be processes
  • Hierarchies in business process modeling
  • Aligning business processes with strategic goals and objectives

Business Process Management (BPM) Concepts and Basics
Core Principles of Business Process Management:

  • Functional vs. process-centric organizational structures
  • Approaches to process management
  • Evolution in process management practices
  • Roles and responsibilities of stakeholders
  • Tools that support process management

Business Motivation Modeling
Business Modeling Essentials - Components of the Business Motivational Model:

  • Business vision
  • Goals and objectives
  • Means and ends
  • Mission statement
  • Strategies and tactics
  • Dimensions of business modeling

Business Process Modeling Concepts
Foundations of Business Process Modeling:

  • Introduction to BPMN
  • Definition and application of all BPMN elements within descriptive and analytic conformance subclasses
  • Activities;
  • Grouping of model elements

Business Process Modeling Proficiency
Developing Modeling Skills:

  • Analysis of short scenarios presented via BPMN diagrams or textual descriptions
  • Application of BPMN elements defined in descriptive and analytic conformance subclasses

Process Quality, Governance, and Metrics Frameworks
Familiarity with Industry Standards and Quality, Metrics, and Governance Models:

  • Overview of various industry frameworks
  • APQC Process Classification Framework
  • SCOR
  • Value Chain Reference Model
  • Business Process Maturity Model (BPMM)
  • Six Sigma, Balanced Scorecard
  • COBIT
  • Sarbanes-Oxley

Requirements

A foundational understanding of business processes.

 28 Hours

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