BPMN 2.0 Fundamentals and Workshop Training Course

Business analysis is the process of studying, understanding, and defining business needs in order to develop solutions that meet those needs. It is a key element in the change management process within an organization and in designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and requirements. It is a crucial component in ensuring the effectiveness of projects and organizational changes by guaranteeing that implemented solutions are appropriate, feasible, and fully aligned with business requirements.

This workshop caters to seasoned Business Analysts, Product Owners, and User Researchers aiming to master advanced methodologies that generate tangible business value. Through practical exercises and actionable tools, attendees will acquire skills to interpret complex datasets, streamline processes, engage stakeholders effectively, and convert strategic goals into concrete actions using OKRs. Upon completion, participants will possess a robust toolkit designed to amplify their impact and yield measurable outcomes.

This instructor-led live training in Brazil (available online or on-site) is designed for individuals at beginner, intermediate, or advanced levels seeking to integrate generative AI tools into their daily responsibilities as a business analyst. Key areas of focus include analysis, documentation, information organization, and stakeholder communication.

By the conclusion of this program, participants will be able to:

• Understand the true capabilities and constraints of GenAI models, such as hallucinations and context window limitations.
• Utilize AI as an advanced instrument that supports critical thinking and analytical workflows.
• Use AI to create precise requirement structures and technical documents.
• Speed up conceptual work, from generating hypotheses to drafting final documentation.
• Deliberately evaluate the quality and factual correctness of AI-generated content.
• Gain knowledge regarding the safe and ethical use of AI tools in relation to corporate data

This instructor-led, live training in Brazil (online or onsite) is aimed at beginner-level, intermediate-level, and advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting.

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms

This instructor-led, live training in Brazil (online or onsite) targets individuals who want to understand requirements analysis and execute it efficiently and accurately using specific analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.