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Course Outline

1 – Digitization and Its Impact on Contemporary Businesses:

  • Topics include, but are not limited to:

1. Digitalization and its role in daily business operations.

2. Case studies of success in digitization, robotics, and automation.

3. Maintaining business integrity during digital transformation.

4. Reflective Activity: How can we apply these concepts to our specific context?

2 – Application of Digitization Across Different Business Delivery Areas:

  • Topics include, but are not limited to:

1. Implementing Digitization in Various Business Departments:

a. Training and Development

b. Human Resource Management

c. Daily Operational Execution

d. Sales and Marketing

e. Logistics and Facilities

f. Workforce Management

2. Reflective Activity: What are our strengths in adapting digital transformation within our departments?

3 – Tools for Digitalization:

  • Topics include, but are not limited to:

1. Data Management and Streamlining for Enterprise-Wide Transformation

2. Internet of Things (IoT) and Other Automations

3. Consumer-Facing Strategies

4. Maximizing Workforce Potential in a Digitally Transformed Environment.

4 – Planning Activity

  • A 2-hour session dedicated to planning and outlining digitalization activities tailored to each participant's unit. Each proposal will be presented and critiqued, with feedback provided to enhance plausibility and applicability.
 7 Hours

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