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Course Outline

Introduction

Understanding the Employee Journey in Tech

  • Explore unique challenges in the tech employee lifecycle, including:
    • Rapid industry changes.
    • Remote and hybrid work structures.
    • Intense competition for talent.
  • Analyze case studies of successful and challenged employee experiences in tech firms.

Creating a Culture of Engagement and Belonging

  • Techniques to foster inclusion and psychological safety.
  • Build a culture that supports growth mindsets and continuous learning.
  • Address the diversity and rapid-change challenges specific to tech teams.

Mapping the Employee Journey: Recruitment to Retention

  • Learn how to create and analyze employee journey maps.
  • Identify and enhance key touchpoints from recruitment and onboarding to career development and retention.
  • Develop employee experience strategies to increase satisfaction and reduce turnover.

Using Data and Technology for Continuous Improvement

  • Utilize people analytics to gain insights into employee satisfaction and trends.
  • Integrate feedback tools for real-time monitoring and adjustment of employee journey strategies.
  • Apply automation and HR technology for process improvement and higher engagement.

Summary and Next Steps

Requirements

  • Fundamental understanding of HR practices and employee lifecycle management.

Audience

  • HR professionals.
  • Talent managers.
  • Operations leaders.
 14 Hours

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