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Course Outline

Learning Outcomes

  • Grasp the components and functioning of a Quality Management System, including its core processes
  • Recognize the relationship between ISO 9001 and other industry standards and regulatory frameworks
  • Master the methodologies, techniques, and approaches applied in implementing and managing a QMS

Instructional Methodology

  • Lectures are enhanced with practical questions and real-world examples
  • Hands-on exercises incorporate case studies and group discussions
  • Mock exams are designed to mirror the structure of the official Certification Exam
  • Day 1: Overview of quality concepts, QMS fundamentals, and ISO 9001 clauses 4–6
  • Day 2: ISO 9001 clauses 7–10 and the certification examination

The examination strictly adheres to the standards set by the PECB Examination and Certification Programme. It assesses proficiency in the following competency domains:

Domain 1: Core principles and concepts of quality management and QMS based on ISO 9001

Domain 2: ISO 9001 requirements for quality management systems, covering clauses 4 through 10

 14 Hours

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