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 Duration 14 hours

Course Outline

Learning objectives

  • Grasp the structure and operations of a Quality Management System, including its key processes
  • Recognize the relationship between ISO 9001 and other regulatory frameworks and standards
  • Comprehend the strategies, methods, and techniques applied in the deployment and management of a QMS

Educational approach

  • Lecture sessions are supported by practical questions and illustrative examples
  • Hands-on activities involve case studies and group discussions
  • Mock tests are designed to reflect the format of the Certification Exam
  • Day 1: Overview of quality concepts, QMS basics, and ISO 9001 clauses 4–6
  • Day 2: Coverage of ISO 9001 clauses 7–10 and the certification exam

The exam satisfies all requirements of the PECB Examination and Certificate Programme. It evaluates the following competency domains:

Domain 1: Core concepts and principles of quality management and a QMS grounded in ISO 9001

Domain 2: ISO 9001 requirements for quality management systems —Clauses 4 through 10

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