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Course Outline

Introduction to MSP and Programme Thinking

  • Understanding the difference between a program and a project, and the value of program management.
  • MSP principles and the concept of transformational flow.
  • Overview of the programme lifecycle: identifying, defining, and managing benefits.

Programme Governance and Organisation

  • Programme structure, roles, and responsibilities (SRO, Programme Manager, Board).
  • Establishing a Programme Management Office (PgMO).
  • Decision-making processes, reporting lines, and escalation paths.

Vision, Blueprint and Benefits Management

  • Defining vision and strategic outcomes.
  • Designing the blueprint and target operating model.
  • Benefits identification, mapping, measurement, and tracking.

Programme Planning and Delivery Approach

  • Creating a program plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies, and sequencing.
  • Scheduling, resource planning, and capacity considerations.

Stakeholder Engagement and Communications

  • Stakeholder analysis and engagement strategies.
  • Communication planning and change readiness activities.
  • Managing resistance and building sponsor commitment.

Risk, Issue, and Assurance Management

  • Programme-level risk and issue identification and escalation.
  • Assurance roles, internal/external assurance, and audit readiness.
  • Contingency planning and decision support.

Financials, Benefits Realisation and Value Management

  • Business case development and financial governance.
  • Tracking benefits, measuring outcomes, and calculating ROI.
  • Cost control, forecasting, and rebaseline practices.

Quality, Configuration and Change Control

  • Quality management approaches for programs.
  • Configuration management and change control across projects.
  • Standards, templates, and knowledge management for repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Closure activities: benefits review, lessons learned, and documentation.
  • Embedding outcomes into business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map.
  • Group presentations and feedback from peers and the instructor.
  • Developing an action plan to apply MSP practices within participants’ organizations.

Summary and Next Steps

Requirements

  • A foundational understanding of project management principles.
  • Experience working in or supporting project or program environments.
  • Familiarity with organizational change concepts.

Target Audience

  • Programme managers and those aspiring to become program managers.
  • Sponsors, senior responsible owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.
 21 Hours

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