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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programs from projects and understanding the value of program management.
  • Exploring MSP principles and the concept of transformational flow.
  • Overview of the programme lifecycle: identification, definition, and benefits management.

Programme Governance and Organisation

  • Defining programme structure, roles, and responsibilities (including SRO, Programme Manager, and Board).
  • Establishing a Programme Management Office (PgMO).
  • Structuring decision-making, reporting lines, and escalation pathways.

Vision, Blueprint and Benefits Management

  • Clarifying vision and defining strategic outcomes.
  • Designing the blueprint and target operating model.
  • Identifying, mapping, measuring, and tracking benefits.

Programme Planning and Delivery Approach

  • Developing a comprehensive program plan and delivery roadmap.
  • Integrating workstreams and projects, managing dependencies, and sequencing.
  • Addressing scheduling, resource planning, and capacity considerations.

Stakeholder Engagement and Communications

  • Conducting stakeholder analysis and developing engagement strategies.
  • Planning communications and fostering change readiness.
  • Managing resistance and strengthening sponsor commitment.

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues.
  • Defining assurance roles, internal/external assurance, and audit readiness.
  • Developing contingency plans and decision support mechanisms.

Financials, Benefits Realisation and Value Management

  • Creating business cases and establishing financial governance.
  • Tracking benefits, measuring outcomes, and calculating ROI.
  • Implementing cost control, forecasting, and rebaseline practices.

Quality, Configuration and Change Control

  • Applying quality management approaches specifically for programs.
  • Managing configuration and change control across multiple projects.
  • Using standards, templates, and knowledge management to ensure repeatability.

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance.
  • Executing closure activities: benefits review, lessons learned, and documentation.
  • Integrating outcomes into standard business-as-usual processes.

Practical Workshop and Case Study

  • Scenario exercise: designing a program governance model and benefits map.
  • Group presentations with peer and instructor feedback.
  • Formulating an action plan to apply MSP practices within participants' organizations.

Summary and Next Steps

Requirements

  • A solid grasp of fundamental project management concepts.
  • Practical experience operating within or supporting project and program environments.
  • Working knowledge of organisational change principles.

Audience

  • Current program managers and those aspiring to the role.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office personnel, change managers, and delivery leads.

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