Obrigado por enviar sua consulta! Um dos membros da nossa equipe entrará em contato com você em breve.
Obrigado por enviar sua reserva! Um dos membros da nossa equipe entrará em contato com você em breve.
Programa do Curso
Understanding Artificial Intelligence (AI)
- What is AI? History and evolution
- How AI works: Data, algorithms, and learning models
- Types of AI (narrow vs general, generative AI, machine learning)
AI in Everyday Life and Business
- Examples of AI we already use daily
- Business sectors transformed by AI
- Myths and facts about AI in the workplace
AI Applications in Different Departments
- Sales and Customer Service: Lead qualification, chatbots, sales predictions
- Marketing: Content generation, campaign analytics, trend analysis
- Finance: Invoice automation, fraud detection, forecasting
- HR: Recruitment screening, employee engagement insights
- Administration and Operations: Document management, task automation
Getting Started with AI Tools
- Overview of ChatGPT, Copilot, Gemini, Claude, and others
- Using AI to write emails, reports, and presentations
- AI tools for scheduling, summarizing, and translation
Hands-On Practice: AI in Action
- Writing and improving texts with AI
- Creating reports and analyzing basic data
- Automating routine administrative tasks
Challenges and Ethical Considerations
- Limitations of AI: Bias, hallucination, and dependency
- Data privacy, confidentiality, and compliance concerns
- How to use AI responsibly at work
Next Steps: Building an AI-Friendly Culture
- Developing a mindset for AI integration
- Encouraging experimentation and digital curiosity
- Resources for continued AI learning
Summary and Action Plan
- Review of key concepts and takeaways
- Identifying AI opportunities in your department
- Personal action plan: “What can I automate or improve with AI?”
Requisitos
- No prior AI or programming knowledge required
Audience
- Employees from administrative, sales, finance, marketing, HR, and other departments
- Managers and team leads interested in AI adoption
- Support and back-office staff
10 Horas