Agile Project Management with Kanban and Jira Training Course

Target audience:

IT Directors, Project Managers, Technical Team Leads, Analysts, Software Developers, and Testers.

Learning outcomes:

This training aims to provide participants with both theoretical knowledge and practical experience regarding the workshops, Kanban principles, and the foundations of Agile methodologies.

This course is designed for professionals who need to integrate Agile methodologies (particularly SCRUM) with Lean and Kanban to effectively manage their projects.

It bridges the gap between product design and software design.

This instructor-led live training in Brazil (online or onsite) guides participants through the deployment of a JIRA instance. Attendees will master advanced JIRA usage, including installation, configuration, upgrades, and migration. The course covers customizing JIRA for specific projects, adding and managing users, groups, and project roles, configuring dashboards, setting up emails and notifications, applying security schemes, and managing permissions. Additionally, participants will learn to troubleshoot JIRA, install and customize the JIRA Service Desk, establish a knowledge base, manage service desk users, and handle service requests collaboratively.

Upon completing this training, participants will be able to:

• Gain an in-depth understanding of JIRA administration.
• Customize JIRA to align with specific business requirements.
• Configure JIRA emails and notifications.
• Manage and assign users, groups, and project roles.
• Oversee JIRA permissions and security schemes.
• Conduct JIRA troubleshooting.
• Deploy and tailor the JIRA Service Desk.

Upon completing the training, participants will be able to independently manage, optimize, and customize JIRA within a corporate setting.

This instructor-led, live training in Brazil introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Brazil introduces JIRA's approach to software planning, tracking, and releasing as it guides participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a powerful tool for Project Management, and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

This instructor-led, live training in Brazil (online or onsite) is designed for intermediate-level project managers who want to effectively create, execute, and manage forms in Jira.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in Brazil (online or onsite) is designed for intermediate-level Jira administrators who want to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led live training in Brazil (available online or onsite) is designed for beginner to intermediate professionals looking to enhance their Jira skills. Key areas include integrating and using the Xray plugin, managing user roles and permissions, optimizing data imports, and handling storage management effectively.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
  
• Manage Jira user profiles and assign appropriate roles and permissions.
  
• Efficiently import data into Jira following best practices.
  
• Optimize Jira storage usage and implement data management strategies.
  

Kanban Management Professional 1 (KMP1) is an intensive two-day program that blends instruction, collaborative discussions, and a fully immersive simulation to demonstrate how the Kanban Method assists individuals, teams, and organizations in managing and enhancing the delivery of products and services to their customers.

The Kanban Method offers practical, actionable, and evidence-based guidance for achieving successful evolutionary change. It begins with your current practices and promotes gradual improvement while respecting existing roles, responsibilities, and job titles, while also encouraging leadership at every level. This approach allows organizations to evolve business processes incrementally, establish and utilize relevant metrics to track progress, and significantly mitigate the risks associated with complex change initiatives.

Upon completing this course, you will possess a solid understanding of Kanban principles and general practices, along with the skills necessary to confidently apply Kanban within your organization.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
This course is ideal for anyone involved in product development or knowledge work, including but not limited to:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This intensive two-day program is tailored to empower teams within an Agile Release Train (ART) to thrive in an Agile setting by leveraging frameworks like Scrum, Kanban, and XP. Attendees will gain insights into functioning as cohesive Agile Teams, managing backlogs efficiently, and successfully navigating the planning and execution of iterations. A significant focus is placed on clarifying the team’s position within the ART and fostering collaboration, joint planning, execution, and continuous improvement with peer teams.

The training equips teams to actively engage in Program Increments (PI), addressing both Team-level and Program-level events, with special attention to preparing for upcoming PI planning sessions. Upon completing the course, participants will be well-prepared to take the certification exam to achieve SAFe® Practitioner (SP) status.

By the conclusion of the course, participants will be able to:

• Implement SAFe principles to expand Lean and Agile practices throughout the organization.
• Comprehend their team’s specific role within the Agile Release Train and its contribution to broader organizational goals.
• Identify other teams within the train, including their respective roles and interdependencies.
• Effectively plan and execute iterations.
• Showcase delivered value and continuously refine processes.
• Actively participate in and contribute to Program Increment planning.
• Collaborate and integrate work seamlessly with other teams within the Agile Release Train.

Are you facing challenges implementing Agile within your organization? Is the approach too rigid? Are your teams overloaded and less productive, yet too resistant to embrace a revolutionary change?

Choose the "Alternative Path to Agility" by implementing an evolutionary and humane Change Management Method that enhances your processes without altering them.

The Kanban Method offers pragmatic, actionable, evidence-based guidance for successful evolutionary change. It begins with your current practices and respects existing roles, responsibilities, and job titles. This enables organizations to gradually evolve business processes, define and utilize relevant metrics to measure progress, and significantly reduce the risks associated with complex change initiatives.

If your team is overwhelmed, Kanban can help you regain control of your work. It is a technique for dynamically managing your process and exposing bottlenecks.

This training equips you with the skills and knowledge to apply Kanban in your work, helping you determine what to prioritize, what to defer, and what to remove from your to-do list entirely.

Learning Outcomes

This 1-day course teaches the basics of the Kanban Method® and serves as the entry point and starting phase for an alternative path to agility.

Attendees will become familiar with the Kanban Method. They will be able to design and implement a basic Kanban board, understand different work item types and the risks associated with specific work items, and familiarize themselves with various Team Kanban board designs and styles. They will know how to select the design best suited to their context, and they will be aware of the training roadmap and the value and benefits at each step on the "alternative path to agility."

Who Should Attend

This course is designed for any professional involved in product development or knowledge work who is interested in discovering how Kanban can help improve working environments. Kanban applies across multiple functions of an organization, from senior staff members looking to adopt Lean Management to delivery team members seeking to improve their working practices. Previous attendees have held roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals