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Duration 16 hours
Course Outline
1. Foundations of Lean Thinking (2 hours)
- Defining Lean: Origins and evolution
- Core Lean Principles: Value, Flow, Pull, and Perfection
- Categories of waste (muda) in service environments
2. Applying Lean to Requirements and Project Management (4 hours)
- VOC (Voice of the Customer) analysis
- Prioritization methods: MoSCoW, WSJF, and the Effort-Impact Matrix
- A3 Thinking for projects (framework and practical use)
3. Lean Kanban Methodology (4 hours)
- Key components and basics of the Kanban system
- Board administration and maintenance
- Pull mechanisms and Work In Progress (WIP) limits
- Key flow metrics: Lead Time, Cycle Time, and Takt Time
4. Lean Practices in Process Improvement (4 hours)
- VSM (Value Stream Mapping) techniques
- Spotting and addressing waste in banking workflows
- Radical transformation via KAIKAKU
5. Additional Lean Instruments (2 hours)
- GEMBA Walks
- Root cause analysis: Ishikawa diagrams and the 5 Whys
- Error prevention strategies: POKA-YOKE
Conclusion and Path Forward
Requirements
- A solid grasp of fundamental project management concepts
- Exposure to Agile or Lean methodologies
Target Audience
- Process managers and analysts
- Project managers within the banking and financial services sector
- Specialists engaged in requirements definition and process optimization
Testimonials (4)
The training was practical and straight forward
Mutu Bengui - EMIS - Empresa Interbancaria de Servicos, S.A
Course - Agile Product Management - Growth Marketing
trainer knowledge
SUNEEL jee - House of Spices India
Course - Six Sigma LEAN Yellow Belt
workshops, practical cases
Joanna Nowak - LKQ Polska Sp. z o. o.
Course - Introduction to Agile Testing
Friendly, plenty of breaks to think about what we have learnt and lovely guy.