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 Duration 7 hours

Course Outline

Introduction to AI in the Administrative Environment

  • Defining AI and exploring its relevance to administrative roles
  • A comprehensive look at ChatGPT, Copilot, and Gemini
  • Key privacy and security protocols when deploying AI

Enhancing Content Creation and Editing with AI

  • Drafting and refining professional email communications
  • Condensing meeting minutes and extensive documents
  • Accelerating the creation of reports, proposals, and internal memos

Optimizing Scheduling and Task Management via AI

  • Leveraging AI for efficient calendar and meeting coordination
  • Drafting meeting agendas and subsequent follow-up emails
  • Utilizing Copilot or Gemini integrations to set reminders and manage to-do lists

Mastering Prompting and AI Interaction

  • Techniques for writing precise prompts to achieve superior outcomes
  • Adjusting tone, style, and formatting to suit specific needs
  • Refining and correcting AI-generated outputs through iteration

Multilingual Capabilities and Accessibility

  • Utilizing AI tools for accurate text translation
  • Crafting inclusive and accessible communications
  • Accommodating diverse audiences through language adaptation

Public Sector Applications

  • Real-world examples of AI-integrated workflows in government settings
  • Understanding policies and guidelines for AI use in public administration
  • Strategies for staying current with evolving tool capabilities

Wrap-up and Future Steps

Requirements

  • Fundamental digital skills and proficiency with standard office applications (such as Microsoft Word, Excel, and email clients)
  • Confidence in navigating web-based platforms
  • No previous background in artificial intelligence is necessary

Target Audience

  • Clerical support staff
  • Administrative specialists
  • Public sector operational personnel

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (7)

I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.

Thato Malapane - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

i liked the clear explanations and the examples used during the training was useful and also relatable.

SUNITA PERSAD - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Learning more about how to use AI responsibly

Tshiamo Innocent - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

I like that I obtained more knowledge with regards to AI that I never had .

ANNELINE GOODMAN - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Merging different data to give you one document.

Xolani Mahlalela - MSP Mine Support Products (Pty) ltd
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Knowledge of AI

Agnieszka Socha - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Training and examples

Szymon Rock - Koenig & Bauer (CEE) Sp. z o.o.
Course - AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

Upcoming Courses

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-11-06 09:30
7 hours
João Pessoa - Hub Plural
$ 3093 (Online)
$ 3593 (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-11-20 09:30
7 hours
Natal - Hub Plural
$ 3093 (Online)
$ 3593 (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-04 09:30
7 hours
Manaus - Adrianòpolis
$ 3093 (Online)
$ 3593 (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2026-12-18 09:30
7 hours
Rio de Janeiro - Candelaria
$ 3093 (Online)
$ 3593 (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2027-01-01 09:30
7 hours
Rio de Janeiro-Lagoa Rodrigo de Freitas Humaita
$ 3093 (Online)
$ 3593 (Classroom)

AI Tools for Administrative Efficiency (ChatGPT, Copilot, Gemini)

2027-01-15 09:30
7 hours
Rio de Janeiro - O2 Corporate
$ 3093 (Online)
$ 3593 (Classroom)

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AI for Government and Public Sector
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