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Duration 7 hours
Course Outline
Foundations of Artificial Intelligence
- Defining AI: Essential terminology and underlying technologies
- Distinguishing between AI, Machine Learning (ML), and automation
- Current trends in AI adoption across the public sector
AI Applications in Government
- Enhancing service delivery via chatbots, document automation, and predictive analytics
- Informing policy and planning through modeling, forecasting, and simulations
- Practical examples from public safety, healthcare, and citizen engagement
Navigating Risks, Ethics, and Bias in AI
- Understanding algorithmic bias and the principles of fairness
- Promoting ethical decision-making within AI systems
- Ensuring transparency, accountability, and explainability
AI Governance and the Regulatory Environment
- Overview of the EU AI Act, GDPR, and other global regulatory shifts
- Examination of national AI strategies and governance structures
- Considerations regarding public trust and the impact on citizens
Procurement and Implementation Strategies
- Key insights for leaders prior to investing in AI solutions
- Methods for evaluating vendors, managing pilots, and fostering partnerships
- Facilitating inter-agency collaboration and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Cultivating internal AI literacy and building cross-functional teams
- Aligning AI initiatives with broader mission outcomes
- Creating a roadmap for AI adoption within specific departments or agencies
Conclusion and Path Forward
Requirements
- Knowledge of public sector operations and existing policy frameworks
- A commitment to leveraging emerging technologies for societal benefit
- No prior technical experience in AI is necessary
Target Audience
- Senior administrative officials
- Ministers and high-level government executives
- Policy advisors and public sector strategists
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.