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 Duration 8 hours

Course Outline

Fundamentals of Effective Communication

The value of clear and concise dialogue

  • The 7 Cs of effective communication: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
  • Recognizing typical communication obstacles and strategies to overcome them
  • Distinguishing between formal and informal communication styles

Excelling in Verbal Communication

  • Articulation & Pronunciation: Delivering messages with clarity and assurance
  • Pacing & Tone: Projecting professionalism and engagement
  • Active Listening: The foundation of productive conversations
  • Navigating Difficult Discussions & Delivering Constructive Feedback

Core Business Writing Skills

Writing with precision, accuracy, and brevity

  • Grammar and punctuation: Identifying and correcting common mistakes
  • Formatting emails, reports, and business correspondence for a professional look
  • Selecting an appropriate tone for various business scenarios

Best Practices for Digital Email Communication

Professional email etiquette: Best practices and pitfalls

  • Organizing emails for maximum impact and efficiency
  • Managing sensitive or complex email exchanges
  • Leveraging AI and tools for grammar and tone validation

Conclusion & Action Plan

  • Summary of key insights and personal reflections
  • Committing to ongoing personal development

Instructional Approaches

  • Interactive Discussions & Exercises – Engaging learners through realistic scenarios
  • Role-Playing & Simulations – Practicing verbal communication effectiveness
  • Collaborative Work & Peer Feedback – Gaining insights from diverse writing and speaking styles
  • Practical Writing & Editing Tasks – Hands-on practice in enhancing business communication

Requirements

Intended Audience: Professionals aiming to refine their verbal and written communication capabilities in English.

Number of participants


Price per participant

Open Training Courses require 5+ participants.

Testimonials (4)

The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.

Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

the teacher

Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

The way Sarah conducts the course and explains things.

Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program

Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot

Sebastian Zemankiewicz - UniCredit S.p.A
Course - Effective English Communication: One-Day Training Program

Upcoming Courses

Effective English Communication: One-Day Training Program

2026-11-23 09:30
8 hours
Natal - Hub Plural
$ 4330 (Online)
$ 4830 (Classroom)

Effective English Communication: One-Day Training Program

2026-12-07 09:30
8 hours
Manaus - Adrianòpolis
$ 4330 (Online)
$ 4830 (Classroom)

Effective English Communication: One-Day Training Program

2026-12-21 09:30
8 hours
Rio de Janeiro - Candelaria
$ 4330 (Online)
$ 4830 (Classroom)

Effective English Communication: One-Day Training Program

2027-01-04 09:30
8 hours
Rio de Janeiro-Lagoa Rodrigo de Freitas Humaita
$ 4330 (Online)
$ 4830 (Classroom)

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Communication
Communication