Course Outline
- What is my personal negotiating style?
Analyzing your individual approach and its specific impact on negotiation dynamics
- Competitive or cooperative?
Determining the most appropriate strategy to employ
- The need for creativity and flexibility
Exploring alternative solutions and collaborative problem-solving techniques
- Expectation management
Effectively managing the pre-negotiation and opening phases
- Non-verbal communication
Leveraging body language to reinforce verbal messages
- The importance of preparation
Key actions to take before initiating the negotiation process
- Shifting the balance of power
Assessing the strengths and vulnerabilities of all parties involved
- Goals and objectives
Defining success criteria and identifying non-negotiable limits
- Looking beyond demands to interests and concerns
Uncovering the underlying motivations and true priorities of the other party
- Identifying variables
Determining what can be conceded at minimal cost and what value to seek in return
- Making and justifying proposals
Positioning your offer and demonstrating value from the counterpart's perspective
- How to respond to proposals
Articulating reasons for rejection and developing counter-proposals
- Use of questions
Employing conditional questions to explore solutions without committing to firm terms
- The bargaining process
Exchanging concessions strategically to achieve mutually beneficial outcomes
- Dealing with deadlock
Utilizing tools to navigate and resolve impasses effectively
- Responding to price challenges
Techniques for defending your pricing position
- Securing the deal
Summarizing agreements and closing the deal to prevent costly misunderstandings
Requirements
Given the extensive use of practical exercises, this course mandates a minimum of four participants and two trainers to ensure an effective learning environment.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept